Questions

Good customer service means having thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them.

The given statement, The heat from the sun reaches earth through Convection is FALSE.

Heat from the sun actually reaches the earth through Radiation. The process occurs through electromagnetic radiation, specifically, in which molecules are warmed when the heat reaches them, and these molecules then warm other molecules touching them, which continues until we feel the sun's heat.

sedimentary features all are related to water deposited minerals and rocks.

Which of your choices has nothing to do with water is not a sedimwntary structure. Here in the given choices Magma emplacement is not a sedimentary structure.

If you want bonus points, make sure you address each side of this tricky two-part question. 

The first part is addressing how you make sure you greet each and every customer who enters the store, giving them personal attention.  

The second part is how you would actually greet them – what would you say to them? Would you alert them of your newest products, ask if they’re looking for anything in particular or need guidance while shopping, or alert them to who they can reach out to if they require any assistance in various departments?