Questions

Q:

What is the difference between inbound process and outbound process?

Answer

Inbound customer service agents handle incoming calls from customers for:


- Requests for help


- Inquiries or requests for information


- Placing orders, in product purchases


- Applications for services


- Filing complaints


Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

Report Error

View answer Workspace Report Error Discuss

Subject: Call Center

2 2138
Q:

What do lines of latitude measure?

A) east-west position between the poles B) north-south position between the poles
C) north-east position between the poles D) south-west position between the poles
 
Answer & Explanation Answer: B) north-south position between the poles

Explanation:

Lines of latitude measure north-south position between the poles.

 

Lines of latitude are imaginary reference lines that describe how far north or south a location on the Earth is from the Equator. The equator is defined as 0 degrees, the North Pole is 90 degrees north, and the South Pole is 90 degrees south. Lines of latitude are all parallel to each other, thus they are often referred to as parallels.

Report Error

View Answer Report Error Discuss

Filed Under: World Geography
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

2 2138
Q:

Which of these princely states integrated with the Indian union in 1947 without initially refusing to do so ?

 

A) Hyderabad B) Junaghad
C) Jaipur D) Travancore
 
Answer & Explanation Answer: C) Jaipur

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: General Awareness

1 2138
Q:

Which online security campaign has been launched by Google India to safeguard internet users?

A) #SecurityCheckKiya B) #InternetSafetyKiya
C) #OnlineSecurityKiya D) #SecureInternetKiya
 
Answer & Explanation Answer: A) #SecurityCheckKiya

Explanation:

Google has launched new online security campaign #SecurityCheckKiya in India to promote security awareness among general public. The purpose of the campaign is to protect young and first-time web users from account hijacking, safeguard Android devices from malicious apps and secure all their personal data if they lose their device.

Report Error

View Answer Report Error Discuss

2 2138
Q:

When did all the trade unions, except Ahmedabad Textile Labor Union, be unified?

 

A) 1930   B) 1928
C) 1932   D) 1933
 
Answer & Explanation Answer: A) 1930  

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Indian Politics
Exam Prep: Bank Exams

0 2137
Q:

Sum of factors of 4b2c2-(b2+c2-a2)2 is 

A) a + b + c B) 2(a + b + c)
C) 0 D) 1
 
Answer & Explanation Answer: B) 2(a + b + c)

Explanation:
Report Error

View Answer Report Error Discuss

0 2137
Q:

What is the effect of including both keywords and placements in an Ad Group on the Display Network?

Answer

Your ads will be restricted to only specific sites that you choose and webpages where the content is relevant to the theme of the keywords.

Report Error

View answer Workspace Report Error Discuss

0 2137
Q:

What tastes better than it smells?

Answer

Tongue. Yes tongue tastes better than it smells as it can't smell.

Report Error

View answer Workspace Report Error Discuss

2 2136