Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

Workspace

Report Error

View answer Workspace Report Error Discuss

Subject: Retail

0 1578

Q:

Who called 1st time as Mahatma?

A) Ravindranath Tagore	B) Bal Gangadhar Tilak
C) Lala Lajpath Roy	D) Gopal Krishna Gokhale

Answer & Explanation Answer: A) Ravindranath Tagore

Explanation:

Ravindranath Tagore called 1st time Gandhi as Mahatma.

Report Error

View Answer Report Error Discuss

Filed Under: Indian History
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

2 1578

Q:

In the following question, the sentence given with blank to be filled in with an appropriate word. Select the correct alternative out of the four and indicate it by selecting the appropriate option.

Priya sat ______ a sofa at the Opera.

A) in	B) under
C) into	D) on

Answer & Explanation Answer: D) on

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1578

Q:

In the following question, out of the four alternatives, select the alternative which is the best substitute of the words/sentence.

Decay of organic matter producing a fetid smell

A) Putrefy	B) Crisp
C) Neoteric	D) Virgin

Answer & Explanation Answer: A) Putrefy

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1578

Q:

The property of metal by which it can be drawn into wires is called _____________.

A) maleability	B) viscosity
C) ductility	D) tensile strength

Answer & Explanation Answer: C) ductility

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: Physics
Exam Prep: Bank Exams

1 1578

Q:

Jallikattu is associated with _____.

A) Trichur	B) Karthigai
C) Onam	D) Pongal

Answer & Explanation Answer: D) Pongal

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT

0 1578

Q:

With which of its neighbouring country India has Kalapani territorial dispute?

A) Nepal	B) Bangladesh
C) Pakistan	D) Sri Lanka

Answer & Explanation Answer: A) Nepal

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: General Awareness
Exam Prep: Bank Exams

0 1578

Q:

________ are designed to read and interpret HTML.

A) Browser	B) JavaScript
C) SQL	D) String

Questions

Quick Links