Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

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Subject: Call Center

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Q:

Sankranti is Yellu Balla in which state?

A) Gujarat B) Karnataka
C) Andhra Pradesh D) Tamil Nadu
 
Answer & Explanation Answer: B) Karnataka

Explanation:
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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

What is the purpose of the preamble?

Answer

The purpose of the Preamble is to clarify


1. who has made the Constitution,

2. what is the ultimate sanction behind it,

3. what are its goals and objectives,

4. what is its source (and)


5. what is the nature of the polity which is sought to be established by the Constitution.

Actually, the preamble is the opening statement to the United States Constitution.


 


The words in the Preamble ::


 'We the people of India, in our Constituent Assembly, do hereby adopt, enact and give to ourselves this Constitution'.

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Subject: Indian Politics Exam Prep: CAT , Bank Exams
Job Role: Bank PO , Bank Clerk , Analyst

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Q:

The study of volcanoes is called

A) Chemicology B) Lavology
C) Volcanology D) Magmalogy
 
Answer & Explanation Answer: C) Volcanology

Explanation:

The study of volcanoes, lava, magma, and related geological, geophysical and geochemical phenomenas is called Volcanology.

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT , GATE
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Q:

In a projectile motion, a large angle with the horizontal produces ______.

A) flat trajectory B) curve trajectory
C) straight trajectory D) high trajectory
 
Answer & Explanation Answer: D) high trajectory

Explanation:
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Filed Under: Physics
Exam Prep: Bank Exams , CAT

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Q:

The oldest oil refinery in India is at

A) Haldia B) Digboi
C) Rajpur D) Noonmati
 
Answer & Explanation Answer: B) Digboi

Explanation:

Digboi, in Assam is where the oldest oil refinery in India. It was build in 1901.

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Filed Under: Indian Geography
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Which of the following tools is used to create subscription sets and add subscription?set members to subscription sets?

A) Journal B) License Center
C) Replication Center D) Development Center
 
Answer & Explanation Answer: C) Replication Center

Explanation:
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Filed Under: IBM Certification

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Q:

The law of demand states that other things equal

A) as the price increases, the quantity demanded will decrease. B) as the price increases, the quantity demanded will increase.
C) as the price decreases, the demand curve will shift to the right. D) as the price increases, the demand will decrease.
 
Answer & Explanation Answer: A) as the price increases, the quantity demanded will decrease.

Explanation:
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Filed Under: Indian Economy
Exam Prep: Bank Exams , AIEEE , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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