Questions

Q:

How would you handle negative feedback from a customer?

Answer



 Ask for time: Unless the negative feedback matters something that is right-on-the-spot fixable, it’s correct to ask for time to consider what your customer has told you. This provides several advantages. It defuses the immediate situation. It tells the other person that you deal with their feedback important sufficient that you want to keep in mind it cautiously and calmly. And it allows you to assume through the accuracy of what you’ve been informed, perhaps checking out its validity with others.


 

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Q:

On what day National Cancer Awareness Day is observed every year in India?

A) Nov 7 B) Nov 8
C) Nov 9 D) Nov 10
 
Answer & Explanation Answer: A) Nov 7

Explanation:

Every year November 7 is observed as National Cancer Awareness Day in India.

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Filed Under: Important Days and Years
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Mahatma Gandhi's concept of 'Ram Rajya' was :

A) A centralised government B) A totalitarian state
C) A stateless society D) Power in the hands of religious leaders
 
Answer & Explanation Answer: C) A stateless society

Explanation:
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Filed Under: Indian History
Exam Prep: Bank Exams

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Q:

Coins of Rs. ............ denomination were introduced by the Reserve Bank of India (RBI) to mark MG Rarnachandran's 1 birth centenary.

A) 200 B) 100
C) 500 D) 20
 
Answer & Explanation Answer: B) 100

Explanation:
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Filed Under: Indian History
Exam Prep: Bank Exams

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Q:

Read the following passage carefully and choose the most appropriate answer to the question out of the four alternatives.

 


To avoid the various foolish opinions to which mankind are prone, no superhuman brain is required. A few simple rules will keep you free, not from all errors, but from silly errors. If the matter is one that can be settled by observation, make the observation yourself. Aristotle could have avoided the mistake of thinking that women have fewer teeth than men, by the simple device of asking Mrs. Aristotle to keep her mouth open while he counted. Thinking that you know when in fact you do not is a bad mistake, to which we are all prone. I believe myself that hedgehogs eat black beetles, because I have been told that they do; but if I were writing a book on the habits of hedgehogs, I should not commit myself until I had seen one enjoying this diet. Aristotle, however, was less cautious. Ancient and medieval writers knew all about unicorns and salamanders; not one of them thought it necessary to avoid dogmatic statements about them because he had never seen one of them.

 

The author implies that

 

A) he has never seen hedgehogs eating beetles B) hedgehogs eat only black beetles
C) they do not eat black beetles D) he is writing a book on hedgehogs
 
Answer & Explanation Answer: A) he has never seen hedgehogs eating beetles

Explanation:
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Filed Under: English
Exam Prep: Bank Exams , GRE , TOEFL

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Q:

A passage is given with five questions following it. Read the passage carefully and select the best answer to each question out of the given four alternatives.

 

The saddest part of life lies not in the act of dying, but in failing to truly live while we are alive. Too many of us play small with our lives, never letting the fullness of our humanity see the light of day. I’ve learned that what really counts in life, in the end, is not how many toys we have collected or how much money we’ve accumulated, but how many of our talents we have liberated and used for a purpose that adds value to this world. What truly matters most are the lives we have touched and the legacy that we have left. Tolstoy put it so well when he wrote: “We live for ourselves only when we live for others.” It took me forty years to discover this simple point of wisdom.

 

Forty long years to discover that success cannot really be pursued. Success ensues and flows into your life as the unintended yet inevitable byproduct of a life spent enriching the lives of other people. When you shift your daily focus from a compulsion to survive towards a lifelong commitment to serve, your existence cannot help but explode into success. I still can’t believe that I had to wait until the “half-time” of my life to figure out that true fulfillment as a human being comes not from achieving those grand gestures that put us on the front pages of the newspapers and business magazines, but instead from those basic and incremental acts of decency that each one of us has the privilege to practice each and every day if we simply make the choice to do so.

 

Mother Teresa, a great leader of human hearts if ever there was one, said it best: “There are no great acts, only small acts done with great love.” I learned this the hard way in my life. Until recently, I had been so busy striving, I had missed out on living. I was so busy chasing life’s big pleasures that I had missed out on the little ones, those micro joys that weave themselves in and out of our lives on a daily basis but often go unnoticed. My days were overscheduled, my mind was overworked and my spirit was underfed.

 

According to the passage, what does ''failing to truly live while we are alive means.''?

 

A) End up thinking of death all our lives. B) Never letting the fullness of our humanity see the light of day.
C) Focus on basic and incremental acts of decency. D) Over scheduling our days and over paying ourselves.
 
Answer & Explanation Answer: B) Never letting the fullness of our humanity see the light of day.

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

Four words are given, out of which only one word is spelt correctly. Choose the correctly spelt word and click the button corresponding to it.

A) Acquisision B) Acqiusition
C) Acquisition D) Acquisetion
 
Answer & Explanation Answer: C) Acquisition

Explanation:
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Filed Under: English

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Q:

Deficit financing implies

A) replacing new currency with worn out currency B) public revenue in excess of public expenditure
C) printing new currency notes D) public expenditure in excess of public revenue
 
Answer & Explanation Answer: D) public expenditure in excess of public revenue

Explanation:

Deficit financing implies public expenditure in excess of public revenue.

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Filed Under: Indian Economy
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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