Interview Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

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Subject: Call Center

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Q:

What are the different functions in sorting an array?

Answer

sort() , rsort(), asort()
ksort()   , usort()
arsort()  , uksort()
natsort() , natcasesort()
array_multisort()

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Subject: PHP

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Q:

The systematic risk of the market is measured by

A) alpha B) beta
C) gamma D) All of the above
 
Answer & Explanation Answer: B) beta

Explanation:

Beta is the measurement of the systematic risk of the market.

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Filed Under: Marketing and Sales
Exam Prep: Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Generally accepted accounting principles are

Answer

Generally Accepted Accounting Principles (GAAP) are basic accounting principles and guidelines are concepts that govern the field of accounting.


 


Accounting principles and guidelines include :


 


* Business Entity Assumption


* Accounting Period


* Historical Cost Concept


* Full Disclosure Principle


* Cost Principle


* Matching Principle


* Materiality


* Monetary Unit Assumption.

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Subject: Accounts Payable Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

What does it mean if the null indicator has -1, 0, -2?

Answer

 -1 indicates the field is null


 0 indicates the field is not null


 -2 indicates the field is truncated

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Q:

Marketing refers to -

A) Execution of sales B) Planning sales campaigns
C) Advertising and promotions D) Philosophy that stresses customer value and satisfaction
 
Answer & Explanation Answer: D) Philosophy that stresses customer value and satisfaction

Explanation:
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Q:

Explain the basic difference between 32-bit and 64-bit operating system?

Answer

A 32 bit processor is faster than a 64 bit processor, 64 bit processors are very commonly used that you can find it easily in any home pc but the main difference is the hardware you are having on your machine. For 32 bits there isn't any need of any wide main bus to carry 32 bits at a time but for 64 bits its must that you should have a wider bus to carry 64bits.

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Q:

When backed by buying, power wants become

A) demands B) physical needs
C) exchanges D) social needs
 
Answer & Explanation Answer: A) demands

Explanation:

When backed by buying, power wants become demands. 

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Filed Under: Marketing and Sales
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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