Interview Questions

Inbound customer service agents handle incoming calls from customers for:

- Requests for help

- Inquiries or requests for information

- Placing orders, in product purchases

- Applications for services

- Filing complaints

Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

The Singleton design pattern ensures a class only has one instance, and provides a global point of access to it. The class keeps track of its sole instance and ensures that no other instance can be created. Singleton classes are appropriate for situations where it makes sense for a single object to provide access to a global resource.Several Cocoa framework classes are singletons. They includeNSFileManager, NSWorkspace, NSApplication, and, in UIKit,UIApplication. A process is limited to one instance of these classes. When a client asks the class for an instance, it gets a shared instance, which is lazily created upon the first request.

6 months after graduating or quitting school when you have to start paying back the loans.

A grace period is one term that’s provided for student loans that allow you to delay payments up to a certain length of time, without penalty. During a grace period no late charges would apply, and the loan would not risk falling into default for missed payments. The grace period allows you time to find financial stability prior to having to make payments on your student loans.

Many students use student loans to help pay for their college expenses, including tuition, books, room and board, and other living expenses. Students are expected to repay these loans when they graduate.

If you want bonus points, make sure you address each side of this tricky two-part question. 

The first part is addressing how you make sure you greet each and every customer who enters the store, giving them personal attention.  

The second part is how you would actually greet them – what would you say to them? Would you alert them of your newest products, ask if they’re looking for anything in particular or need guidance while shopping, or alert them to who they can reach out to if they require any assistance in various departments?

In the light of competition, it may be seen that competitors may initiate price changes. If the cutting off on prices does not affect the company, then the current pricing strategy itself can be continued to maintain the profitability of the company. However if the price change on one firm is affecting the other, then it can:

a.reduce the product price at par with competitors’ price or below competitors’ price

or

b. Provide added advantage to the existing product like better quality, or ‘a buy one get one free’ offer.

or

c.Provide better quality of the product at a higher price thereby not being at par with the competitors.

Debenture holder are those who provides long term loan at specific interest rate in term of cash and creditor provides only short term credit in term of cash for purchasing of goods.

strstr() returns part of a given string from the first occurrence of a given substring to the end of the string.
For example:
strstr("user@example.com","@") will return "@example.com".

stristr() is idential to strstr() except that it is case insensitive.

Goods that are excludable include both private goods and natural monopolies.