Interview Questions

When responding to conflict resolution questions, answer with confidence since you're being considered for a supervisory position where you will frequently be required to work in teams, delegate responsibilities, and handle difficult problems.

The following is an effective way to answer conflict resolution questions:

Before proposing a solution, I collect all relevant facts surrounding the conflict. Conflicts are often resolved if sufficient time is devoted to determining root causes, while disregarding trivial or irrelevant facts.

An effective answer can also be supplemented with the following response:

When resolving a problem between employees, I serve as a neutral third party. When needed, I establish rules of conduct. For an organization to operate efficiently, employees must be on the same page. At most organizations, bad feelings exist among some employees, so a manager is responsible for ensuring that employees are placed in situations where they're comfortable to focus on their job responsibilities. In other words, employees must be situated around others they can work with so productivity is not affected.

Customer Information Control System (CICS) is an online transaction processing monitor from IBM that acts as an interface between the operating system and application programs to provide rapid high-volume online transaction processing.

Check EIBRESP after the call or use the HANDLE condition.

DB2 use the multiple indexes to satisfy multiple predicates in a SELECT statement that are joined by an AND or OR.

GROUP BY partitions the selected rows on the distinct values of the column on which you group by. HAVING selects GROUPs which match the criteria specified

They are DEFINE CLUSTER, DATA and INDEX.