Interview Questions

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing

There are mainly two types of call centers :

a) Inbound call centers – Inbound call centers are those which receive support or service calls from customers usually on a toll free number. For e.g. when you call up a bank to check the status of your request for credit card, it is an inbound call.

b) Outbound call centers – Outbound call centers are those in which the call center executives make calls to the customers. These calls are usually made to generate the leads or sales. For e.g. when you receive a call from a bank offering you a personal loan, it is an outbound call. 

They want to check that you are familiar with the demands that come with retail jobs. This is your chance to show off your experience. If you have worked with lots of companies, focus on those that are most similar to the company that you are applying.

Service oriented architecture (SOA) is an architectural style that supports service oriented methodology that is being added in the cloud architecture as a mandatory component. Cloud architecture support the use of on-demand access to resources and it provides lots of other facilities that are being found in SOA as well. SOA makes these requirements optional to use. But, to get the full functionality and more performance based efficiency there is a requirement for the mixture of SOA and cloud architecture.

- The principle of least privilege is used to provide more security to the computer programs. 

- The principle allows the designing of the program such that any unauthorized access is not allowed and only the person who owns the program will be able to access it. 

- The services provided should be able to access only those products that need the services. 

- Web servers that are involved in responding the queries of the web users provide only accessing to the HTML files that will serve the purpose of the programs. 

- Computer programs should be made such that it provides secure features of logging into the program with proper authentication.

A thread can be created by subclassing Thread, or by implementing the Runnable interface.

- The infinite file error can be solved when the data will be read continuously from the file. 

- The error can be solved by using the keys that provide only the resources that are required. 

- The following program is as follows:

osw.write ("HTTP/1.0 200 OK\n\n"); 

while (c != -1) { 

sb.append((char)c); 

c = fr.read(); 

} 

osw.write (sb.toString()); 

- This converts the requested file in such a way that if the file exists it shows the messages as ok otherwise it shows an error.

- Limited file access is to be given to the file to remove the error from the infinite file type.

- FTP is used to upload the files on the server from the client side where it is installed on the computer of clients. 

- FTP client is checked for the installation of the software and according to that the appropriate directory is uploaded on the hosting server. 

- The hosting server uploads the files that is being created by the user and set the permissions for it so that public can access it. 

- Web hosting uses different directories like HTML that is used as var/www/html that is determined using the FTP client. 

- Initial local directory is being set up using FTP client and it is where the website gets stored. 

- The transfer mode is being determined for the files that need to be transferred either in ASCII or BINARY mode.

JavaScript:

- JavaScript is a scripting language developed by Netscape Communications.

- The Netscape Navigator interprets JavaScript embedded into Web pages.

- JavaScript is used for developing web applications.

- It is not dependent on Sun Microsystem's Java language.

JScript:

- Microsoft JScript is an open implementation of Netscape's JavaScript.

- JScript is a scripting language designed to create active online content. ActiveX controls, Java programs, etc can be linked and automated in the web pages using JScript.