Interview Questions

Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

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Subject: Retail

0 1620
Q:

Charles spearman believed that intelligence is composed of

Answer

Charles Spearman believed that intelligence is composed of a general ability (g) and a number of specific abilities (s) that underlies all intellectual functions. He observed that people who are bright in one area tend to be bright in other areas as well.

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Q:

The first step in the human resource planning process is

A) Assessing future demand B) Assessing future supply
C) Preparing a job analysis D) Forecasting future human resource needs
 
Answer & Explanation Answer: D) Forecasting future human resource needs

Explanation:

The first step in the human resource planning process is Forecasting future human resource needs.

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Filed Under: Human Resources
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

2 1613
Q:

What UNION does in SQL?

Answer

In SQL, UNION  merges the contents of two structurally-compatible tables into a single combined table.

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Subject: SQL
Job Role: IT Trainer , Database Administration

0 1607
Q:

Examples of networking in business.

A) Online/social media networks B) Community service clubs
C) Strong contact networks D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:

Networking is a socioeconomic business activity by which businesspeople and entrepreneurs meet to form business relationships and to recognize, create, or act upon business opportunities, share information and seek potential partners for ventures.

 

Examples of Business networks are ::

1. Casual contact networks

2. Strong contact networks

3. Community service clubs

4. Professional associations

5. Online/social media networks.

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Filed Under: Business Analyst
Exam Prep: Bank Exams , CAT
Job Role: Bank Clerk , Bank PO

0 1600
Q:

What are the components of SAP scripts?

Answer

SAP scripts is a word processing tool of SAP which has the following components: Standard text. It is like a standard normal documents. Layout sets. - Layout set consists of the following components: Windows and pages, Paragraph formats, Character formats. Creating forms in the R/3 system. Every layout set consists of Header, paragraph, and character string. ABAP/4 program.

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Subject: SAP

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Q:

Why do you want to work in the service line to which you have applied ?

Answer

The interviewer is looking for similar things whether asking about company or position. The interviewer wants to :


- Learn about your career goals and how this position fits into your plan.


- Make sure that you are sincerely interested in the job and will be motivated to perform if hired.


- Find out what you know about the company, industry, position.


- Understand your priorities and preferences.

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Q:

You face a challenging situation involving three people; your manager, a peer and a client. All are in an emergency and only person who can provide solution is you. How will you manage to satisfy them all?

Answer

Firstly I will understand the exact problem they are going through and depending on the intensity of the problem I will suggest them. But at any given time, a client’s problem is of utmost importance and having a happy client would be important for the organization. Even my manager and an associate will understand it.

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Subject: Adaptability

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