Interview Questions

SYSPRINT: All system output will appear under this DD card. Suppose you are copying a VSAM file using IDCAMS. Then, number of records processed, highest condition code etc.. will appear under sysprint. You cannot customise SYSPRINT output.

SYSIN: This is nothing but SYStem INstruction. Suppose, you want to sort a file on certain key. You have to have following command under SYSIN.

SORT FIELDS = (starting-col,length,data-type,A/D)

SUM FIELDS = NONE

DUMMY: Mainly used where user is intended to simulate a program without creating an output file.

When a work process is out-sourced to a different country which is not nearby – it is called off-shore outsourcing. For e.g. If USA outsources a work process to India- it is off-shore outsourcing. 

A given quantity of finished goods requires a given quantity of raw materials and components to make them. Materials requirement planning systems to make them. Materials requirements planning systems are computerized tools that manage when materials must be ordered to supply production at a later date. MRP is effective when output quantities are known.Small business owners are often their own MRP systems,storing the information needed to supply prodution in their knowledge and experience. Activities such as computer tracking inventory and forecasting demand are MRP activities.

When the computers on the network simply listen and receive the signal, they are referred to as passive because they don’t amplify the signal in any way.

Example forpassive topology - linear bus.

Tips : 

Healthcare systems globally are struggling to meet the demands of the populations they serve. One of the major problems is the current shortage of trained nurses. Use your interview answer to demonstrate that you have thought about this issue and offer up some reasons as to why there is such a shortage of skilled nurses.

Possible reasons include low nursing school enrollment due to poor perceptions of nursing as a fairly rewarded career and nurses leaving the profession before retirement age due to job dissatisfaction. You need to be able to show your interest in nursing as a career by demonstrating that you have thought about the current and future issues facing nurses.

Inbound customer service agents handle incoming calls from customers for:

- Requests for help

- Inquiries or requests for information

- Placing orders, in product purchases

- Applications for services

- Filing complaints

Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

A cheque is basically issued by an individual but a draft is issued by a bank. In a demand draft you have to pay before issuing while a check is withdrawn from the account.

CBA – Collective Bargaining Agreement is the result of collective bargaining procedure. 

These agreements can be in one of the two forms: 

i.) Procedural agreement

ii.) Substantive agreement

Procedural agreements – They usually deal with the relationship between employees and employers to resolve individual and group issues. These are usually filed in the company’s rule book. 

Substantive agreements – This kind of an agreement deals with specific issues like basic pay, leave policy, bonus payment etc.