Interview Questions

Q:

Difference between Stack and Queue

Answer

Stack is a collection of objects that works in LIFO (Last in First out) mechanism while Queue is FIFO (First in First out). This means that the object that is inserted first is removed last in a stack while an object that is inserted first is removed first in a queue.

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Subject: C++

0 5161
Q:

What is the difference between inbound process and outbound process?

Answer

Inbound customer service agents handle incoming calls from customers for:


- Requests for help


- Inquiries or requests for information


- Placing orders, in product purchases


- Applications for services


- Filing complaints


Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

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Subject: Call Center

8 5155
Q:

How do you get more retailers / customers for your business? What are the steps you would take?

Answer

Applicant should answer that being in a wholesale market, he/she would plan and direct advertising and promotional activities to attract more retailer suppliers. Promotional activities like posters, contests, coupons, give-away to create extra interest in the purchase of a product or services from customers or retailers.

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Subject: Retail

5 5150
Q:

What is good customer service?

Answer

Good customer service means having thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them.

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5 5138
Q:

What are steps to define supplier?

Answer

Supplier should follow the check list.

1. He should create confidence in the client mind
2. Services to be done (fulfilled in time)
3. Services to be done according the specification of the client
4. He should be placed the another order by doing the above three steps

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Subject: Accounts Payable

6 5128
Q:

Write an SQL Query to find employees whose name starts with an ‘M’?

Answer

SELECT *FROM Employees WHERE EmpName like ‘M%’.


 

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Subject: SQL

0 5117
Q:

What is off-shore outsourcing?

Answer

When a work process is out-sourced to a different country which is not nearby – it is called off-shore outsourcing. For e.g. If USA outsources a work process to India- it is off-shore outsourcing. 

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Subject: Call Center

8 5106
Q:

What kind of object is modifying sequence algorithm?

A) Function template B) Class template
C) Method D) None of these
 
Answer & Explanation Answer: A) Function template

Explanation:

It is a group of functions and implemented under algorithm header file.

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Filed Under: C++

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