Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

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Subject: Call Center

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Q:

What is Trial Balance?

Answer

It is statement of balances of all the accounts in the ledger prepared to prove the arithmetical accuracy of the books of accounts.


A trial Balance is a list of Debit and Credit or a list of Debit & Credit Balance of all the ledger accounts prepared on any particular date

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Subject: Finance

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Q:

The HIV retrovirus is particularly deadly because

A) I can become AIDS shortly afte being contracted B) It attacks the body immune system
C) Treatments can be dangerous for patients D) Its hard to diagnose accurately
 
Answer & Explanation Answer: B) It attacks the body immune system

Explanation:

HIV is a virus that damages the immune system. HIV is a lifelong condition, and without treatment, a person with HIV can develop AIDS.

The_HIV_retrovirus_is_particularly_deadly_because1563452540.jpg image

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

9 2562
Q:

which statement is true of the classical orchestra?

A) uses violin B) uses flute
C) uses clarinet D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:

The classical orchestra uses violin, flute, clarinet, cello, piccolo, Bass,...

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Filed Under: Indian Culture
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Which of the following can be kept in memory when the DB2 configuration parameter KEEPFENCED is enabled?

A) SQLDAS after their cursor is closed. B) Referential integrity maps after a join.
C) Stored procedure processes after they are run. D) Tables after they have been read into the buffer pool.
 
Answer & Explanation Answer: C) Stored procedure processes after they are run.

Explanation:
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Filed Under: IBM Certification

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Q:

Deep fried foods are carcinogenic because they are rich in

A) Nicotine B) Hydrocarbons
C) Fats D) All of the above
 
Answer & Explanation Answer: C) Fats

Explanation:

Deep fried foods are carcinogenic because they are rich in fats.

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Analog synthesis refers to a technology based on

A) placing brief digital recordings of live sounds under the control of a synthesizer keyboard. B) interfacing synthesizer equipment.
C) representing data in terms of measurable physical quantities. D) representing physical quantities as numbers.
 
Answer & Explanation Answer: C) representing data in terms of measurable physical quantities.

Explanation:

Analog synthesis uses a mixture of complex sounds that are shaped by filtering. It is based on representing data in terms of measurable physical quantities, in this case sound waves.

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Filed Under: Physics
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

When backed by buying, power wants become

A) demands B) physical needs
C) exchanges D) social needs
 
Answer & Explanation Answer: A) demands

Explanation:

When backed by buying, power wants become demands. 

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Filed Under: Marketing and Sales
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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