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Q:

What is the difference between inbound process and outbound process?

Answer

Inbound customer service agents handle incoming calls from customers for:


- Requests for help


- Inquiries or requests for information


- Placing orders, in product purchases


- Applications for services


- Filing complaints


Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

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Subject: Call Center

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Q:

Hard Drive capacity is measured in

A) Newton B) GB
C) THz D) Gwallior
 
Answer & Explanation Answer: B) GB

Explanation:

Hard drive or disc is used to store the users information and its capacity is measured in Giga Bytes (GB) and Tera Bytes (TB).

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Filed Under: Computer
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO , Database Administration , IT Trainer

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Q:

Who is appointed as MD and CEO of IDBI Bank in April, 2017 ?

A) Kanungo B) Mahesh Kumar Jain
C) Ravi Chander D) None
 
Answer & Explanation Answer: B) Mahesh Kumar Jain

Explanation:

Mahesh Kumar Jain was appointed as MD and CEO of IDBI bank in April 2017.

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Filed Under: General Awareness
Exam Prep: Bank Exams , CAT
Job Role: Bank Clerk , Bank PO

2 2159
Q:

The 'P' in DPT stands for

A) Pulmonary B) Pneumonia
C) Pneumothorax D) Pertussis
 
Answer & Explanation Answer: D) Pertussis

Explanation:

DPT refers to a class of combination vaccines against three infectious diseases in humans: diphtheria, pertussis, and tetanus.

 

Pertussis refers to whooping cough.

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Sum of factors of 4b2c2-(b2+c2-a2)2 is 

A) a + b + c B) 2(a + b + c)
C) 0 D) 1
 
Answer & Explanation Answer: B) 2(a + b + c)

Explanation:
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Filed Under: Quantitative Aptitude - Arithmetic Ability
Exam Prep: Bank Exams , GATE

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Q:

In which organ RBC are selectively destroyed/recycled by macrophages?

A) Kidney B) Pancreas
C) Spleen D) Liver
 
Answer & Explanation Answer: C) Spleen

Explanation:

Spleen is called as the graveyard of RBC Red Blood Cells where they are selectively destroyed/recycled by macrophages.

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Who amongst the following are the most literate in India as per 2001 Census

A) Buddhists B) Christianity
C) Jains D) Sikkims
 
Answer & Explanation Answer: C) Jains

Explanation:
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Filed Under: Indian Economy

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Q:

Stars are held together by

A) Gravitational forces B) Electrical forces
C) Ionic forces D) Magnetic forces
 
Answer & Explanation Answer: A) Gravitational forces

Explanation:

A star is a self luminous astronomical object and shines due to internal radiation from the enrgy sources. All stars are held together by their own gravity called Gravitational force.

Stars_are_held_together_by1560151249.jpg image

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Filed Under: Physics
Exam Prep: AIEEE , Bank Exams , CAT , GATE
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