Questions

Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

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Subject: Retail

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Q:

A sum of Rs. 3000 amounts to Rs. 6000 in two years at compound interest. The interest for four years is

A) Rs.9000 B) Rs.12000
C) Rs.6000 D) Rs.3000
 
Answer & Explanation Answer: A) Rs.9000

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Q:

________ is separated from India by a narrow channel of sea formed by Palk Strait and the Gulf of Mannar.

A) Sri Lanka B) Myanmar
C) Bangladesh D) Pakistan
 
Answer & Explanation Answer: A) Sri Lanka

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Filed Under: World Geography
Exam Prep: Bank Exams

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Q:

In the following question, some part of the sentence may have errors. Find out which part of the sentence has an error and select the appropriate option. If a sentence is free from error, select 'No Error'.

Mother-in-laws (A)/ are (B) / a nuisance.(C) / No Error (D)

A) A B) B
C) C D) D
 
Answer & Explanation Answer: A) A

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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, a sentence has been given in Active/Passive Voice. Out of the four alternatives suggested, select the one which best expresses the same sentence in Passive/Active Voice.

 

The movie will create tension in the Indian society.

A) Tension would be created in the Indian society by the movie. B) The tension shall be created in the Indian society by the movie.
C) Tension will be created in the Indian society by the movie. D) The tension can be created in the Indian society by the movie.
 
Answer & Explanation Answer: C) Tension will be created in the Indian society by the movie.

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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following passage, some of the words have been left out. Read the passage carefully and select the correct answer for the given blank out of the four alternatives.

 

The rising sun has great inner ______. Not just to ______ the new morning right after the dark night, but also the new rhythms and vibrations within existence. The entire universe – including the trees, birds and flowers – wake up to the rising sun. When we listen to the birds chirping and see the flower petals open, remember that the sunrise is not just a great happening on the outside. If we are alert and aware, then the sunrise is also happening deep within us. Something within ourselves is also ______ with the first rays of the sun. We just need to be sensitive and available; we just need to be ______. Like the outside world, we need to open the inner door to let the new dawn enter within. Just open the window of our inner world and allow the beautiful experience of sunrise to ______ within ourselves – this experience is beyond anything earthly.

 

Not just to ______ the new morning

A) hide B) herald
C) withhold D) finish
 
Answer & Explanation Answer: B) herald

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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, out of the four alternatives, select the alternative which best expresses the meaning of the idiom/phrase.

head over heels

A) to think with head instead of heart B) to run away from an unpleasant situation
C) to take a nasty fall D) to be madly in love
 
Answer & Explanation Answer: D) to be madly in love

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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, the sentence given with blank to be filled in with an appropriate word. Select the correct alternative out of the four and indicate it by selecting the appropriate option.

The High Court judge ____________ the orders passed by the district court.

A) quashed B) squashed
C) killed D) rented
 
Answer & Explanation Answer: A) quashed

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Filed Under: English
Exam Prep: Bank Exams

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