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Q:

What is the difference between inbound process and outbound process?

Answer

Inbound customer service agents handle incoming calls from customers for:


- Requests for help


- Inquiries or requests for information


- Placing orders, in product purchases


- Applications for services


- Filing complaints


Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

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Subject: Call Center

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Q:

Which is the heaviest metal among the following?

A) Gold B) Silver
C) Iron D) Copper
 
Answer & Explanation Answer: A) Gold

Explanation:
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Filed Under: Chemistry

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Q:

I come in different colors and shapes. Some parts of me are curvy some are straight. You can put me anywhere you like but there is only one right place for me. What am I?

Answer

A Jig saw puzzle pieces are in different colors which have different shapes. 


You can put it anywhere you like but there is only one right place for it to be fit in it.

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Subject: Word Puzzles Exam Prep: TOEFL , GRE , CAT , Bank Exams , AIEEE
Job Role: IT Trainer , Bank PO , Bank Clerk , Analyst

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Q:

How do we now Know the company founded as the Battlecreek Toasted Cornflake Company in 1906?

Answer

Kellogg's

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Subject: General Awareness

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Q:

The concept of carbon credit originated from

A) G-8 Summit, Hciligendamm B) Earth Summit, Rio de Janeiro
C) Montreal Protocol D) Kyoto Protocol
 
Answer & Explanation Answer: D) Kyoto Protocol

Explanation:

The concept of carbon credit for manufacturers originated with the Kyoto Agreement (Protocol) of 1997.

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Hard Drive capacity is measured in

A) Newton B) GB
C) THz D) Gwallior
 
Answer & Explanation Answer: B) GB

Explanation:

Hard drive or disc is used to store the users information and its capacity is measured in Giga Bytes (GB) and Tera Bytes (TB).

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Filed Under: Computer
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO , Database Administration , IT Trainer

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Q:

Which of the following Articles of Indian Constitution guarantees freedom to press?

A) Article 16 B) Article 19
C) Article 22 D) Article 31
 
Answer & Explanation Answer: B) Article 19

Explanation:
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Filed Under: Indian Politics

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Q:

In which organ RBC are selectively destroyed/recycled by macrophages?

A) Kidney B) Pancreas
C) Spleen D) Liver
 
Answer & Explanation Answer: C) Spleen

Explanation:

Spleen is called as the graveyard of RBC Red Blood Cells where they are selectively destroyed/recycled by macrophages.

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

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