Questions

Q:

What is a call center?What are the different types of call centers?

Answer

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing


There are mainly two types of call centers :


a) Inbound call centers – Inbound call centers are those which receive support or service calls from customers usually on a toll free number. For e.g. when you call up a bank to check the status of your request for credit card, it is an inbound call.


b) Outbound call centers – Outbound call centers are those in which the call center executives make calls to the customers. These calls are usually made to generate the leads or sales. For e.g. when you receive a call from a bank offering you a personal loan, it is an outbound call. 

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Subject: Call Center

0 1906
Q:

"Public health and sanitation; hospitals and dispensaries" is listed in the __________ list given in the Seventh Schedule in the Constitution of India.

A) Union B) State
C) Global D) Concurrent
 
Answer & Explanation Answer: B) State

Explanation:
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Filed Under: Indian Politics
Exam Prep: Bank Exams

1 1906
Q:

Kanha National Park saving the rare and almost extinct species of the Swamp Deer, also known as

A) Barasingha B) Black Buck
C) Chinkara D) Nilgai
 
Answer & Explanation Answer: A) Barasingha

Explanation:
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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams

0 1906
Q:

The first BRICS Summit, after the inclusion of South Africa, was held at 

A) Brasilia B) Sanya
C) Yekaterinburg D) Durban
 
Answer & Explanation Answer: B) Sanya

Explanation:

The Summit at Sanya will mark the admission of South Africa to the group, which will extend the geographic representation of the mechanism in a moment when the financial system reform is sought worldwide, as well as agreater democratization of global governance in general.On 14 April 2011, 3rd BRICS (Brazil, Russia, China and South Africa) Summit is to be held in the Chinese city of Sanya, alongside the President of China, Hu Jintao, the President of Russia, Dmitri Medvedev, the Prime Minister of India, Manmohan Singh, and the President of South Africa, Jacob Zuma. The previous Summits were held in Yekaterinburg (June 2009) and Brasília (April 2010)

 

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Filed Under: General Awareness
Exam Prep: Bank Exams

2 1905
Q:

For which one of the following does the centre of mass lie outside the body?

A) A fountain pen B) A cricket ball
C) A ring D) A book
 
Answer & Explanation Answer: C) A ring

Explanation:

For balancing the weight of ring, you need to put your finger or any solid object inside the ring so that you will be able to sustain their own weight because they are not able to sustain their own weight.so its centre of mass lies outside the body.

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Filed Under: Physics
Exam Prep: Bank Exams

0 1905
Q:

Which one of the following is not correct about the Panchayats as laid down in Part IX of the Constitution of India?

 

A) The Chairperson of a Panchayat needs to be directly by people in order to exercise the right to vote in the Panchayat meetings. B) The State Legislature has the right to decide whether or not offices of the Chairpersons in the Panchayats are reserved for SCs, STs or women.
C) Unless dissolved earlier, every Panchayat continues for a period of five years. D) The State Legislature may by law make provisions for audit of accounts of the Panchayats. 
 
Answer & Explanation Answer: C) Unless dissolved earlier, every Panchayat continues for a period of five years.

Explanation:

The act provides for a five-year term of office to the panchayat at every level. However, it can be dissolved before the completion of its term.the state legislature shall provide for the reservation of offices of chairperson in the panchayat at the village or any other level for the SCs and STs. The state legislature may make provisions with respect to the maintenance of accounts by the panchayats and the auditing of such accounts.

 

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Filed Under: Indian Politics
Exam Prep: Bank Exams

0 1905
Q:

In the following question, a sentence has been given in Direct/Indirect speech. Out of the four alternatives suggested, select the one which best express the same sentence in Indirect/Direct speech.

 

My sister said,"They will contact you as soon as they finish the job."

A) My sister said that they would contact me as soon as they would finish the job. B) My sister said that they would contact me as soon as they finish the job.
C) My sister said that they would contact me as soon as they will finish the job. D) My sister told to me that they would contact me as soon as they would finish the job.
 
Answer & Explanation Answer: B) My sister said that they would contact me as soon as they finish the job.

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

0 1905
Q:

Tell me what you know about a Remedy ticketing system?

Answer


The Remedy Action Request System, also realize as Remedy or Action Request System, is a client-server trouble ticketing function produced by BMC and used by companies to track internal issues and customer-reported problems. If a client calls customer service to report a service trouble, such as telephone problems or internet access, the customer service support agent would open a Remedy ticket. Treatment then routes the ticket to the proper trouble queue and team responsible for resolving the issue

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1 1905