Questions

Q:

What would be the most important service skill that you would need to have in your day to day business?

Answer



1.Patience:If you deal with clients on a daily basis, be certain to stay patient when they come to you confused and frustrated, but also be clear to take the time to truly find out what they need — they'd rather get good service than be rushed out the door!


2. Attentiveness: The capacity to surely listen to customers is so crucial for presenting extremely good service for a number of reasons.


3.Communication Skills: When it comes to crucial points that you want to relay clearly to customers, keep it easy and leave not anything to doubt.


4.Knowledge of the Product: Not knowing your product from front-to-back, you might not know how to solve customer issues when they run into problems.


5.Willingness to Learn: Those who don't show to enhance skills what they do, whether it's helping customers, marketing businesses, or building products, will get left behind by the people willing to put money into their skills.


6.Ability to Use "Positive Language":


    Without positive language: "I cannot get you that product until next month; it is back-ordered and unavailable presently."


    With positive language: "That brand will be available coming month. I can place the order for you immediately and make sure that it is posted to you as soon as it reaches our war


 


 

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0 1926
Q:

Who won the Nobel Peace Prize in 1993?

A) Mother Teresa B) Nelson Mandela
C) C.V. Raman D) All of the above
 
Answer & Explanation Answer: B) Nelson Mandela

Explanation:

Nelson Mandela and Frederik Willem de Klerk has won the Nobel Peace Prize in 1993 for their work for the peaceful termination of the apartheid regime, and for laying the foundations for a new democratic South Africa.

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Filed Under: Honours and Awards
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

1 1926
Q:

Name the Bollywood actor who received Kala Ratan Award in March 2017?

A) Naseeruddin Shah B) Akshay Kumar
C) Anupam Kher D) Jitendra
 
Answer & Explanation Answer: C) Anupam Kher

Explanation:
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Filed Under: Honours and Awards
Exam Prep: Bank Exams

1 1926
Q:

What is the escape velocity of the rocket in the earth is?

A) 12.2 km/sec B) 10.2 km/sec
C) 13.2 km/sec D) 11.2 km/sec
 
Answer & Explanation Answer: D) 11.2 km/sec

Explanation:
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Filed Under: Physics
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

2 1926
Q:

The term just noticeable difference is synonymous with

A) difference threshold B) separation threshold
C) change threshold D) response threshold
 
Answer & Explanation Answer: A) difference threshold

Explanation:

The term just noticeable difference is synonymous with difference threshold and refers
to the detection of change.

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk

0 1926
Q:

The demand curve shows the relationship between

A) good price and the service B) quantity demanded and the price of the good
C) quality and quantity of the good D) quality and price of the good
 
Answer & Explanation Answer: B) quantity demanded and the price of the good

Explanation:
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Filed Under: Indian Economy
Exam Prep: AIEEE , Bank Exams , CAT , GATE
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0 1926
Q:

The summer capital of J&K Government is

A) Jammu B) Srinagar
C) Gulmarg D) Anantnag
 
Answer & Explanation Answer: B) Srinagar

Explanation:
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Filed Under: Indian Geography
Exam Prep: Bank Exams

3 1926
Q:

Which compound is an electrolyte?

A) HCl B) NaCl
C) HBr D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:

A substance that dissociates into ions in solution and acquires the capacity to conduct electricity. Sodium, potassium, chloride, calcium, and phosphate are examples of electrolytes, informally known as lytes.

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Filed Under: Chemistry
Exam Prep: AIEEE , Bank Exams , CAT
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2 1926