Questions

Inbound customer service agents handle incoming calls from customers for:

- Requests for help

- Inquiries or requests for information

- Placing orders, in product purchases

- Applications for services

- Filing complaints

Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

Spleen is called as the graveyard of RBC Red Blood Cells where they are selectively destroyed/recycled by macrophages.

In the brain cerebellum, the arbor vitae refers to the cerebellar white matter which resembles the structure of arborvitae plant leaves and branches structure.

Lines of latitude measure north-south position between the poles.

Lines of latitude are imaginary reference lines that describe how far north or south a location on the Earth is from the Equator. The equator is defined as 0 degrees, the North Pole is 90 degrees north, and the South Pole is 90 degrees south. Lines of latitude are all parallel to each other, thus they are often referred to as parallels.

Mahesh Kumar Jain was appointed as MD and CEO of IDBI bank in April 2017.

p type of semiconductor is obtained when Silicon is doped with a trivalent impurity like Aluminium. Aluminium is a p-type dopant, which means that when a semiconductor i.e. silicon is doped with aluminium, it creates a hole (positively charged carrier) by accepting an electron from the silicon atom. Electrical conductivity of semiconductors increasesand resistivity remains the same

The concept of carbon credit for manufacturers originated with the Kyoto Agreement (Protocol) of 1997.

Hard drive or disc is used to store the users information and its capacity is measured in Giga Bytes (GB) and Tera Bytes (TB).