Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

Report Error

View answer Workspace Report Error Discuss

Subject: Call Center

2 2600
Q:

The study of volcanoes is called

A) Chemicology B) Lavology
C) Volcanology D) Magmalogy
 
Answer & Explanation Answer: C) Volcanology

Explanation:

The study of volcanoes, lava, magma, and related geological, geophysical and geochemical phenomenas is called Volcanology.

Report Error

View Answer Report Error Discuss

Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

2 2599
Q:

Sankranti is Yellu Balla in which state?

A) Gujarat B) Karnataka
C) Andhra Pradesh D) Tamil Nadu
 
Answer & Explanation Answer: B) Karnataka

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

3 2599
Q:

Read each sentence to find out whether there is any grammatical error in it. The error, if any, will be in one part of the sentence. If there is no error, the answer is ‘No error’. (Ignore the errors of punctuation, if any.

Their innovative zeal has / touched the lives of 125 crore / Indians and make India/proud worldwide./ No error

A) Their innovative zeal has B) touched the lives of 125 crore
C) Indians and make India D) proud worldwide.
 
Answer & Explanation Answer: C) Indians and make India

Explanation:

'and made India' should be used to make the sentence grammatically correct. You use 'made' when referring to things already done in the past.'Make' is present and its continuous its still been done unlike 'made' which refers to what has been done

Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 2599
Q:

Cabinet members report to the

A) President B) Prime Minister
C) Vice President D) All of the above
 
Answer & Explanation Answer: A) President

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Indian Politics
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

3 2598
Q:

Name the Harappan site in modern Gujarat , the only indus site close to the sea?

Answer

Lothal

Report Error

View answer Workspace Report Error Discuss

Subject: World History

1 2598
Q:

What is hedging?

Answer

Hedging is a tool to minimize the risks. It is thus like an 'insurance' where one pays a premium but gets an assured amount in case of some uncertain event to the extent of the loss actually suffered on an equally opposite position for which the hedge was done. Thus, hedger is different from arbitrageur and speculators, as the intention here is not to maximize the profit but to minimize the loss.


E.g. In Capital Markets, suppose an investor has an equity portfolio of Rs. 2 lacs and the portfolio consists of all the major stocks of NIFTY. He thinks the market will improve in the long run but might go on a downside in the shortrun. NIFTY today stands at 4300. To minimize the risk of downfall, he enters into an option contract by buying NIFTY-PUT of strike 4300 at a premium of, say, Rs. 100. Thus, the actual amount paid is Rs. 5,000(lot size of NIFTY is 50). Also, the number of NIFTY-PUTs to be bought will vary on the beta of the portfolio so as to completely hedge the positon. 

Report Error

View answer Workspace Report Error Discuss

Subject: Finance

1 2597
Q:

What is the maximum number of characters when applying MsgBox and InputBox ?

Answer

The maximum number of characters allowed is 1024 characters.

Report Error

View answer Workspace Report Error Discuss

13 2597