Questions

Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

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Subject: Retail

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Q:

In the following question, out of the four alternatives, select the alternative which is the best substitute of the phrase.

Involving or causing sudden great damage or suffering.

 

A) tragic B) fatal
C) catastrophic D) pathetic
 
Answer & Explanation Answer: C) catastrophic

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

In the following question, four words have been given out of which one word is incorrectly spelt. Select the incorrectly spelt word.

A) Irrepresible B) Irrefutable
C) Irrevocable D) Irresistible
 
Answer & Explanation Answer: A) Irrepresible

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Filed Under: English
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Q:

What is the name of the hormone produced by thymus gland?

A) Thyroxine B) Auxins
C) Cytokinins D) Thymosin
 
Answer & Explanation Answer: D) Thymosin

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Filed Under: Biology
Exam Prep: Bank Exams

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Q:

........... compound is used as a drying agent.

A) Calcium oxide B) Calcium carbide
C) Gypsum D) Calcium carbonate
 
Answer & Explanation Answer: A) Calcium oxide

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Filed Under: Chemistry
Exam Prep: Bank Exams

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Q:

In the following question, the sentence given with blank to be filled in with an appropriate word. Select the correct alternative out of the four and indicate it by selecting the appropriate option.


___________ being an intangible idea, the nation is quite real because it is a shared idea. _______________ of nationhood are important for this sharing to be reliably reproduced, which is why we have familiar _____________ to memory like maps, flags, or the figure of Mother India. National symbols are extremely powerful ________________ they connect to compressed reservoirs of intense _________________.


___________ being an intangible idea

A) Inspite B) Although
C) Despite of D) Despite
 
Answer & Explanation Answer: D) Despite

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Filed Under: English
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Q:

In the following question, a sentence has been given in Active/Passive voice. Out of four alternatives suggested, select the one which best expresses the same sentence in Passive/Active voice.

Mariam was writing a note to her boss.

A) A note was written to her boss by Mariam. B) A note was wrote by Mariam to her boss.
C) A note was being written by Mariam to her boss. D) A note was written by Mariam to her boss.
 
Answer & Explanation Answer: C) A note was being written by Mariam to her boss.

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Q:

In the following question, the sentence given with blank to be filled in with an appropriate word. Select the correct alternative out of the four and indicate it by selecting the appropriate option.
We feared the enemies attack because they ______________ everything in their path.

A) satiate B) quench
C) remedy D) incinerate
 
Answer & Explanation Answer: D) incinerate

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