Questions

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:

-  Listen to them and empathize with their situation

-  Apologize and take ownership of the problem and give a solution

-  Approach them and ask for a reason for their displeasure

-  If they insist on talking to your manager, get him on line ASAP

- Follow up after giving the solution and ask for feedback

Andes is the largest mountain range of about 7000km

Mickey Mouse was the first non-human to win an Oscar in 1932.

Walt Disney won the first of his many Oscars for the creation of Mickey Mouse.

The flow of information through MIS - Management Information System is Need dependent.

The backbone of any organization is Information. The information of MIS comes from both internal and external sources.