Q:

What relevant qualifications do you have?

Answer

In asking the question, the interviewer is really looking at two components of qualifications. Qualifications received from a school setting and qualifications concerning beyond experience within the customer service area. This will help in figuring out how appropriate the interviewee is for the position for which they have applied. The applicants should outline their his/her academic qualifications relevant to the job. After this, they need to point out the experience they have achieved from last jobs. This should be carried out in a way that demonstrates the application of theory to realistic skills, focused on handling real life situations.

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Subject: Customer Service

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Q:

Four words are given, out of which only one word is spelt correctly. Choose the correctly spelt word and click the button corresponding to it.

A) Desorientation	B) Disorientetion
C) Dysorientation	D) Disorientation

Answer & Explanation Answer: D) Disorientation

Explanation:

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Filed Under: English
Exam Prep: Bank Exams

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Q:

The question below consists of a set of labelled sentences. Out of the four options given, select the most logical order of the sentences to form a coherent paragraph.

There was no need to

X-set a watch, for we had nothing
Y-to fear from anybody or
Z-anything in that vast untenanted plain

A) ZYX	B) ZXY
C) YZX	D) XYZ

Answer & Explanation Answer: D) XYZ

Explanation:

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Exam Prep: Bank Exams

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Q:

In each of the questions, four alternatives are given for the Idiom/Phrase. Choose the alternative which best expresses the meaning of the Idiom/Phrase and click the button corresponding to it.

To nip in the bud

A) To stop something at the start	B) To trim the flowers
C) to pluck the flowers	D) to steal from

Answer & Explanation Answer: A) To stop something at the start

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Exam Prep: Bank Exams

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Q:

A sentence has been given in Active/Passive Voice. Out of the four given alternatives, select the one which best expresses the same sentence in Passive/Active Voice.

Why did your mother write such a book?

A) Why was such a book written by your mother?	B) Why is such a book written by your mother?
C) Why your mother wrote such a book?	D) Why was such a book wrote by your mother?

Answer & Explanation Answer: A) Why was such a book written by your mother?

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Exam Prep: Bank Exams

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Q:

In the following question, out of the four alternatives, select the alternative which best expresses the meaning of the idiom/phrase.

to cut to the chase

A) to chase your dreams	B) to explain a very long story in brief
C) to remove all negative thoughts from one's mind	D) to come to the point

Answer & Explanation Answer: D) to come to the point

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Q:

In the following question, the sentence given with blank to be filled in with an appropriate word. Select the correct alternative out of the four and indicate it by selecting the appropriate option.

Raman has come up ______ a problem.

A) for	B) with
C) of	D) into

Answer & Explanation Answer: B) with

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Q:

The atoms of Germanium, Arsenic, Selenium and Bromine contain ...... shells.

A) 3	B) 7
C) 5	D) 4

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