Questions

Q:

What is the difference between inbound process and outbound process?

Answer

Inbound customer service agents handle incoming calls from customers for:


- Requests for help


- Inquiries or requests for information


- Placing orders, in product purchases


- Applications for services


- Filing complaints


Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

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Subject: Call Center

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Q:

What is the effect of including both keywords and placements in an Ad Group on the Display Network?

Answer

Your ads will be restricted to only specific sites that you choose and webpages where the content is relevant to the theme of the keywords.

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Q:

Which of these princely states integrated with the Indian union in 1947 without initially refusing to do so ?

 

A) Hyderabad B) Junaghad
C) Jaipur D) Travancore
 
Answer & Explanation Answer: C) Jaipur

Explanation:
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Filed Under: General Awareness

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Q:

Google has introduced a new app named what that allows anybody to submit stories for and about their communities?

A) Bulletin B) Allo
C) FastRead D) Google Express
 
Answer & Explanation Answer: A) Bulletin

Explanation:
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Q:

Which company is now listed to be one of the world's most valuable privately held companies ?

A) Space X B) Tata Steels
C) Facebook D) Apple
 
Answer & Explanation Answer: A) Space X

Explanation:
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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Bank Clerk , Bank PO

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Q:

Muscles get tired when there is shortfall of ___________.

A) Lactic acid B) Na+ ions
C) ATP D) Sulphates
 
Answer & Explanation Answer: C) ATP

Explanation:
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Filed Under: Biology
Exam Prep: Bank Exams

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Q:

Voting rights in the IMF are distributed on the basis of ___________.

 

A) one country one vote B) proportion to the share of the income of the country in the world income
C) proportion to contributions given by each country   D) proportion to quota allotted to countries from timed to time  
 
Answer & Explanation Answer: D) proportion to quota allotted to countries from timed to time  

Explanation:
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Filed Under: Indian Politics
Exam Prep: Bank Exams

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Q:

What is a shell?

Answer

A shell is an interactive user interface to an operating system services that allows an user to enter commands as character strings or through a graphical user interface. The shell converts them to system calls to the OS or forks off a process to execute the command. System call results and other information from the OS are presented to the user through an interactive interface. Commonly used shells are sh,csh,ks etc.

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Subject: Operating Systems Exam Prep: GATE

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