Q:

What is a call center?What are the different types of call centers?

Answer

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing

There are mainly two types of call centers :

a) Inbound call centers – Inbound call centers are those which receive support or service calls from customers usually on a toll free number. For e.g. when you call up a bank to check the status of your request for credit card, it is an inbound call.

b) Outbound call centers – Outbound call centers are those in which the call center executives make calls to the customers. These calls are usually made to generate the leads or sales. For e.g. when you receive a call from a bank offering you a personal loan, it is an outbound call.

Workspace

Report Error

View answer Workspace Report Error Discuss

Subject: Call Center

0 1920

Q:

The layer where the decrease in temperature with increasing altitude is totally absent is

A) Troposphere	B) Ionosphere
C) Stratosphere	D) Mesosphere

Answer & Explanation Answer: C) Stratosphere

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: World Geography

2 1920

Q:

Which of the following player have clinched 2018 WBL World Billiards Championship title?

A) Sourav Kothari	B) Anuja Chandra
C) Chitra Magimairaj	D) None of the above

Answer & Explanation Answer: A) Sourav Kothari

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: Sports
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

0 1920

Q:

In the following question, out of the four alternatives, select the word opposite in meaning to the word given.

Rampage

A) Binge	B) Frenzy
C) Harmony	D) Turmoil

Answer & Explanation Answer: C) Harmony

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1920

Q:

In the following question, out of the given four alternatives, select the one which is opposite in meaning of the given word.

Resolute

A) Agreeable	B) Determined
C) Constant	D) Faithful

Answer & Explanation Answer: A) Agreeable

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1920

Q:

A sentence has been given in Active/Passive Voice. Out of the four given alternatives, select the one which best expresses the same sentence in Passive/Active Voice.

The girl caught the kite.

A) The kite was caught by the girl.	B) The kite is caught by the girl.
C) The kite was catch by the girl.	D) The kite is catch by the girl.

Answer & Explanation Answer: A) The kite was caught by the girl.

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

1 1920

Q:

In the following question, out of the four alternatives, select the alternative which is the best substitute of the words/sentence.

A group of people leading the way in new developments or ideas

A) Sycophant	B) Stooge
C) Zealot	D) Vanguard

Answer & Explanation Answer: C) Zealot

Explanation:

Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1920

Q:

In the following question the 1st and the last part of the sentence/passage are numbered 1 and 6. The rest of the sentence/ passage is split into four parts and named P, Q, R and S. These four parts are not given in their proper order. Read the sentence/passage and find out which of the four combinations is orrect.

1. The king was distressed because his people were lazy.
P. All cursed the stone and blamed the Government.
Q. Then the king had the stone removed.
R. Next day people passed by and went round it.
S. He had a big stone put in the middle of the road one night.
6. Under the stone the king had placed a purse full of money.

A) PSRQ	B) SRPQ
C) QPRS	D) PQRS

Questions

Quick Links