Questions

Q:

What is a call center?What are the different types of call centers?

Answer

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing


There are mainly two types of call centers :


a) Inbound call centers – Inbound call centers are those which receive support or service calls from customers usually on a toll free number. For e.g. when you call up a bank to check the status of your request for credit card, it is an inbound call.


b) Outbound call centers – Outbound call centers are those in which the call center executives make calls to the customers. These calls are usually made to generate the leads or sales. For e.g. when you receive a call from a bank offering you a personal loan, it is an outbound call. 

Report Error

View answer Workspace Report Error Discuss

Subject: Call Center

0 1907
Q:

Name the British Viceroy who was the original practitioner of the policy of 'divide and rule' in Bengal.

Answer

Lord Curzon

Report Error

View answer Workspace Report Error Discuss

Subject: World History

3 1907
Q:

Which of these is true of the sedition act?

A) It made it illegal to print pro-war propaganda. B) It made it dangerous to speak out against the war.
C) It targeted white Russians. D) It made it dangerous to go abroad.
 
Answer & Explanation Answer: B) It made it dangerous to speak out against the war.

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: World History
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

1 1907
Q:

Where are the proteins of the electron transport chain located?

A) mitochondrial matrix B) mitochondrial inner membrane
C) mitochondrial outer membrane D) mitochondrial intermembrane space
 
Answer & Explanation Answer: B) mitochondrial inner membrane

Explanation:

The proteins of the electron transport chain are present in mitochondrial inner membrane in Eukaryotes.

Report Error

View Answer Report Error Discuss

Filed Under: Biology
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

2 1907
Q:

In the following question, out of the four alternatives, select the word opposite in meaning to the word given.

Irk

A) Attract B) Discourage
C) Irritate D) Please
 
Answer & Explanation Answer: D) Please

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: TOEFL , GRE , CAT

0 1907
Q:

In the following question, out of the four alternatives, select the word opposite in meaning to the word given.
Commiserate

A) Debatable B) Empathize
C) Indifferent D) Legion
 
Answer & Explanation Answer: C) Indifferent

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1907
Q:

Transformer is a device to convert

A) D.C. to A.C. B) Low voltage D.C. into high voltage D.C.
C) Low voltage A.C. into high voltage A.C. D) Mechanical energy into Electrical energy
 
Answer & Explanation Answer: A) D.C. to A.C.

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Physics
Exam Prep: Bank Exams

1 1907
Q:

The Poona Pact was signed between Mahatma Gandhi and __________.

A) Muhammad Ali Jinnah B) Lord Irwin
C) Subhash Chandra Bose D) B. R. Ambedkar
 
Answer & Explanation Answer: D) B. R. Ambedkar

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Indian Politics
Exam Prep: Bank Exams

6 1906