Q:

How would you handle negative feedback from a customer?

Answer

Ask for time: Unless the negative feedback matters something that is right-on-the-spot fixable, it’s correct to ask for time to consider what your customer has told you. This provides several advantages. It defuses the immediate situation. It tells the other person that you deal with their feedback important sufficient that you want to keep in mind it cautiously and calmly. And it allows you to assume through the accuracy of what you’ve been informed, perhaps checking out its validity with others.

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Q:

In the following question, out of the four alternatives, select the alternative which is the best substitute of the phrase.
One who values practicality

A) Apotheosis	B) Pliable
C) Pragmatist	D) Realist

Answer & Explanation Answer: C) Pragmatist

Explanation:

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Q:

In the following question, a sentence has been given in Direct/Indirect speech. Out of the four alternatives suggested, select the one which best express the same sentence in Indirect/Direct speech.

Pinky said, "What a beautiful vase!"

A) Pinky exclaimed that it is a very beautiful vase.	B) Pinky said that it is a very beautiful vase indeed.
C) Pinky exclaimed that it was a very beautiful vase.	D) Pinky reported that it was an indeed a beautiful vase.

Answer & Explanation Answer: C) Pinky exclaimed that it was a very beautiful vase.

Explanation:

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Q:

Out of the four alternatives, choose the one which can be substituted for the given words/sentences and click the button corresponding to it.

Indifference to pleasure and pain

A) Perseverance	B) Tolerance
C) Stoicism	D) Radicalism

Answer & Explanation Answer: C) Stoicism

Explanation:

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Q:

In each of the questions, four alternatives are given for the Idiom/Phrase. Choose the alternative which best expresses the meaning of the Idiom/Phrase and click the button corresponding to it.

A live wire

A) Industrious and brilliant	B) Lively and active
C) Sincere and intelligent	D) Sincere and efficient

Answer & Explanation Answer: B) Lively and active

Explanation:

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Q:

In the following question, four words are given, out of which only one word is correctly spelt. Find the correctly spelt word.

A) Liaison	B) Laiseon
C) Laision	D) Liesion

Answer & Explanation Answer: A) Liaison

Explanation:

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Q:

In the following question, out of the four alternatives, select the word opposite in meaning to the word given.
Churlish

A) Belittle	B) Courteous
C) Fervent	D) Uncouth

Answer & Explanation Answer: B) Courteous

Explanation:

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Q:

In the following question, out of the four alternatives, select the word opposite in meaning to the word given.
Dissident

A) Alienated	B) Iconoclast
C) Divisive	D) Orthodox

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