Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

Report Error

View answer Workspace Report Error Discuss

Subject: Call Center

2 2602
Q:

A mass of 20 kg is at a height of 8 m above the ground. Then the potential energy possessed by the bodyis: [Given g = 9.8 m/s]

A) 1568 J B) 1568 C
C) 1568 W D) 1568 N
 
Answer & Explanation Answer: A) 1568 J

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Physics
Exam Prep: Bank Exams

2 2602
Q:

The study of volcanoes is called

A) Chemicology B) Lavology
C) Volcanology D) Magmalogy
 
Answer & Explanation Answer: C) Volcanology

Explanation:

The study of volcanoes, lava, magma, and related geological, geophysical and geochemical phenomenas is called Volcanology.

Report Error

View Answer Report Error Discuss

Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

2 2601
Q:

Cabinet members report to the

A) President B) Prime Minister
C) Vice President D) All of the above
 
Answer & Explanation Answer: A) President

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: Indian Politics
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

3 2601
Q:

MOV extension refers usually to what kind of files?

A) Audio B) Movies or other Videos
C) Images D) Documents
 
Answer & Explanation Answer: B) Movies or other Videos

Explanation:

A .MOV file is a common multimedia container file format developed by Apple. It may contain multiple tracks that store different types of media data and is often used for saving movies and other video files.

Report Error

View Answer Report Error Discuss

3 2599
Q:

Read each sentence to find out whether there is any grammatical error in it. The error, if any, will be in one part of the sentence. If there is no error, the answer is ‘No error’. (Ignore the errors of punctuation, if any.

Their innovative zeal has / touched the lives of 125 crore / Indians and make India/proud worldwide./ No error

A) Their innovative zeal has B) touched the lives of 125 crore
C) Indians and make India D) proud worldwide.
 
Answer & Explanation Answer: C) Indians and make India

Explanation:

'and made India' should be used to make the sentence grammatically correct. You use 'made' when referring to things already done in the past.'Make' is present and its continuous its still been done unlike 'made' which refers to what has been done

Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 2599
Q:

The organs of the urinary system are

A) Kidney B) Urinary bladder
C) Ureter D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:

the_organs_of_the_urinary_system_are1537338921.png image

 

The urinary system purpose in the human body is to eleminate the waste from the body. The urinary system is also called as Rena system. It consists of kidney, ureter, urinary bladder and urethra.

Report Error

View Answer Report Error Discuss

Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

3 2598
Q:

What is hedging?

Answer

Hedging is a tool to minimize the risks. It is thus like an 'insurance' where one pays a premium but gets an assured amount in case of some uncertain event to the extent of the loss actually suffered on an equally opposite position for which the hedge was done. Thus, hedger is different from arbitrageur and speculators, as the intention here is not to maximize the profit but to minimize the loss.


E.g. In Capital Markets, suppose an investor has an equity portfolio of Rs. 2 lacs and the portfolio consists of all the major stocks of NIFTY. He thinks the market will improve in the long run but might go on a downside in the shortrun. NIFTY today stands at 4300. To minimize the risk of downfall, he enters into an option contract by buying NIFTY-PUT of strike 4300 at a premium of, say, Rs. 100. Thus, the actual amount paid is Rs. 5,000(lot size of NIFTY is 50). Also, the number of NIFTY-PUTs to be bought will vary on the beta of the portfolio so as to completely hedge the positon. 

Report Error

View answer Workspace Report Error Discuss

Subject: Finance

1 2598