Questions

 Don’t take it to heart : Mind, the client is not angry with you, they are displeased with the work of your product or for showing the quality of service that you provide. Your personal emotions are beside the factor.

  Find a solution: Once you understand why the purchaser is unhappy, it is time to provide a solution. Ask him what he feels should be completed or put forward your own truthful and realistic solution to the problem. In maximum cases, that’s all the customer is searching out —and may bring about  providing some degree of satisfaction.

decimal point [i.e, 5.9]

Lewis Edson Waterman patented the first practical fountain pen in 1884.

Email inventor Ray Tomlinson dies at 74. Ray Tomlinson, who sent the first e-mail, has died.

Six sigma is a data-driven technique and way for eliminating defects in any progress from product to service and from manufacturing to transactional.