Questions

CBA – Collective Bargaining Agreement is the result of collective bargaining procedure. 

These agreements can be in one of the two forms: 

i.) Procedural agreement

ii.) Substantive agreement

Procedural agreements – They usually deal with the relationship between employees and employers to resolve individual and group issues. These are usually filed in the company’s rule book. 

Substantive agreements – This kind of an agreement deals with specific issues like basic pay, leave policy, bonus payment etc.

A Yardstick has three feet used for measuring but no toes.

Inbound customer service agents handle incoming calls from customers for:

- Requests for help

- Inquiries or requests for information

- Placing orders, in product purchases

- Applications for services

- Filing complaints

Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

Correct Answer : Safdar Hashmi is a name associated with Drama

Water can moderate temperature because of the two properties: high-specific heat and the high heat of vaporization. 

Hence, all the above given options are not the properties of water.

Here the most stable carbocation is the option (2).

Carbocations are always hungry for electrons. The stability of carbocations increases from primary to secondary to tertiary. Here, option (c) shows the most stable carbocation because it can easily withdraw electrons from two other carbon atoms and the more electronegative oxygen atom.

Carbocation stability depends on hyperconjugation. The tertiary carbocation is stabilized by electron releasing inductive effect.