Questions

Q:

How would you handle negative feedback from a customer?

Answer



 Ask for time: Unless the negative feedback matters something that is right-on-the-spot fixable, it’s correct to ask for time to consider what your customer has told you. This provides several advantages. It defuses the immediate situation. It tells the other person that you deal with their feedback important sufficient that you want to keep in mind it cautiously and calmly. And it allows you to assume through the accuracy of what you’ve been informed, perhaps checking out its validity with others.


 

Report Error

View answer Workspace Report Error Discuss

0 1825
Q:

In the following question, out of the four alternatives, select the word opposite in meaning to the word given.
Salve

A) Cerate B) Liniment
C) Remedy D) Blockage
 
Answer & Explanation Answer: D) Blockage

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1825
Q:

In the following question, a sentence has been given in Direct/Indirect speech. Out of the four alternatives suggested, select the one which best expresses the same sentence in Indirect/Direct speech.
The watchman said, "Thief! Thief! Catch him!"

A) The watchman shouted to the crowd to catch the thief. B) The watchman shouted to the crowd, thief, thief, catch him.
C) The watchman shouted to the crowd, catch the thief. D) The watchman shouted to the crowd, thief, catch him.
 
Answer & Explanation Answer: A) The watchman shouted to the crowd to catch the thief.

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1825
Q:

In each of the questions, four alternatives are given for the Idiom/Phrase. Choose the alternative which best expresses the meaning of the Idiom/Phrase and click the button corresponding to it.

Blow one's own trumpet

A) Play some music B) Surprise oneself
C) Praise oneself D) Condone oneself
 
Answer & Explanation Answer: C) Praise oneself

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1825
Q:

A sentence/a part of the sentence is underlined. Four alternatives are given to the underlined part which will improve the sentence. Choose the correct alternative and click the button corresponding to it. In case no improvement is needed, click the button corresponding to "No improvement".

The rain brought more respite from the heat.

A) much respite B) most relief
C) severe drought D) No improvement
 
Answer & Explanation Answer: A) much respite

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1825
Q:

The sentences given with blanks are to be filled with an appropriate word(s). Four alternatives are suggested for each question. For each question, choose the correct alternative and click the button corresponding to it.

Harish soon gained _________ in English.

A) provincialism B) proficiency
C) efficiency D) eminency
 
Answer & Explanation Answer: B) proficiency

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1825
Q:

A passage is given with five questions following it. Read the passage carefully and select the best answer to each question out of the given four alternatives.

 

The saddest part of life lies not in the act of dying, but in failing to truly live while we are alive. Too many of us play small with our lives, never letting the fullness of our humanity see the light of day. I’ve learned that what really counts in life, in the end, is not how many toys we have collected or how much money we’ve accumulated, but how many of our talents we have liberated and used for a purpose that adds value to this world. What truly matters most are the lives we have touched and the legacy that we have left. Tolstoy put it so well when he wrote: “We live for ourselves only when we live for others.” It took me forty years to discover this simple point of wisdom.

 

Forty long years to discover that success cannot really be pursued. Success ensues and flows into your life as the unintended yet inevitable byproduct of a life spent enriching the lives of other people. When you shift your daily focus from a compulsion to survive towards a lifelong commitment to serve, your existence cannot help but explode into success. I still can’t believe that I had to wait until the “half-time” of my life to figure out that true fulfillment as a human being comes not from achieving those grand gestures that put us on the front pages of the newspapers and business magazines, but instead from those basic and incremental acts of decency that each one of us has the privilege to practice each and every day if we simply make the choice to do so.

 

Mother Teresa, a great leader of human hearts if ever there was one, said it best: “There are no great acts, only small acts done with great love.” I learned this the hard way in my life. Until recently, I had been so busy striving, I had missed out on living. I was so busy chasing life’s big pleasures that I had missed out on the little ones, those micro joys that weave themselves in and out of our lives on a daily basis but often go unnoticed. My days were overscheduled, my mind was overworked and my spirit was underfed.

 

According to the passage, what does ''failing to truly live while we are alive means.''?

 

A) End up thinking of death all our lives. B) Never letting the fullness of our humanity see the light of day.
C) Focus on basic and incremental acts of decency. D) Over scheduling our days and over paying ourselves.
 
Answer & Explanation Answer: B) Never letting the fullness of our humanity see the light of day.

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English
Exam Prep: Bank Exams

0 1825
Q:

In the following question, a sentence has been given in Active/Passive voice. Out of the four alternatives suggested, select the one which best
expresses the same sentence in Passive/Active voice.
Once a month we visit the temple.

A) Visiting the temple is done by us once a month. B) We ourselves visited the temple once a month.
C) Once a month the temple is visited by us. D) Monthly there is a visit by us to the temple.
 
Answer & Explanation Answer: C) Once a month the temple is visited by us.

Explanation:
Report Error

View Answer Report Error Discuss

Filed Under: English

0 1825