Questions

Stimulus diffusion is a type of expansion diffusion in which the idea is acceptable or adopted but not in its original form and expanded to culturally acceptable.

For example :

1. Mc. Donalds is also in India but not in beef. Indians culture will not accept beef and so it is with different forms like veg, non veg but the idea is same.

2. Yoga is an idea where in different regions use yoga for different reasons but the idea is same.

Reserve Bank of India (RBI) has formed a High-level Task Force on Public Credit Registry (PCR) for India which will be headed by Yeshwant M. Deosthalee.

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing

There are mainly two types of call centers :

a) Inbound call centers – Inbound call centers are those which receive support or service calls from customers usually on a toll free number. For e.g. when you call up a bank to check the status of your request for credit card, it is an inbound call.

b) Outbound call centers – Outbound call centers are those in which the call center executives make calls to the customers. These calls are usually made to generate the leads or sales. For e.g. when you receive a call from a bank offering you a personal loan, it is an outbound call.