Questions

Q:

What would be the most important service skill that you would need to have in your day to day business?

Answer



1.Patience:If you deal with clients on a daily basis, be certain to stay patient when they come to you confused and frustrated, but also be clear to take the time to truly find out what they need — they'd rather get good service than be rushed out the door!


2. Attentiveness: The capacity to surely listen to customers is so crucial for presenting extremely good service for a number of reasons.


3.Communication Skills: When it comes to crucial points that you want to relay clearly to customers, keep it easy and leave not anything to doubt.


4.Knowledge of the Product: Not knowing your product from front-to-back, you might not know how to solve customer issues when they run into problems.


5.Willingness to Learn: Those who don't show to enhance skills what they do, whether it's helping customers, marketing businesses, or building products, will get left behind by the people willing to put money into their skills.


6.Ability to Use "Positive Language":


    Without positive language: "I cannot get you that product until next month; it is back-ordered and unavailable presently."


    With positive language: "That brand will be available coming month. I can place the order for you immediately and make sure that it is posted to you as soon as it reaches our war


 


 

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Q:

Who become youngest gold medallist in shooting at Khelo India Youth Games 2019?

A) Abhinav Shaw B) Prithvi Shaw
C) Hardik D) None of the above
 
Answer & Explanation Answer: A) Abhinav Shaw

Explanation:
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Filed Under: Sports
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Who invented FM radio?

A) Edwin Howard Armstrong B) Thomas Alva Edison
C) Graham Bell D) Galileo
 
Answer & Explanation Answer: A) Edwin Howard Armstrong

Explanation:
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Filed Under: Inventions
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Q:

In the following question, out of the four alternatives, select the word opposite in meaning to the word given.
Phlegmatic

A) Ardent B) Indifferent
C) Prohibit D) Merciless
 
Answer & Explanation Answer: A) Ardent

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

Read the passage carefully and choose the best answer to each question out of the four alternatives and click the button corresponding to it.


Without breakfast, all of us ­ irrespective of age ­ are likely to experience the late morning slump; tiredness, sleepiness and the urge to sit back. Our efficiency goes down further as the day progresses.Moreover, skipping the first meal of the day leads to intense hunger pangs by late morning and we end up eating chips, samosas, burgers or other high­ fat unhealthy foods. Break fast­skippers are more likely to be overweight. A good breakfast leads to a more active, productive day. Research has found a definite connection between skipping breakfast and memory impairment in both young and older adults. Moreover, breakfast is directly linked with performance in school and college. Breakfast should contribute at least one ­fourth of our daily requirement of nutrients. An ideal breakfast should contain adequate amounts of carbohydrates, proteins and fats in addition to minerals and vitamins. Essentially this means including most of our food groups in the morning meal. Whole grain cereals ­ like atta in parathas and puris, dalia, suji, etc. are an integral part of the traditional Indian breakfast. Their high fibre and protein content provides a feeling of satisfaction, which lowers the urge to snack before lunch. On the other hand, high­ sugar foods actually make people sleepier, not active.

Milk, cheese, eggs or dals (as sprouts in idli or dosas or as sambhar) are other protein sources. A serving of milk (one cup) provides B­ complex vitamins and also minerals like zinc, magnesium and calcium. Fruits or vegetables provide valuable vitamin C and keep constipation away.

 

We eat unhealthy food when

A) we suffer from hunger B) we have become overweight
C) we have skipped the first meal D) we love chips, burgers etc.
 
Answer & Explanation Answer: C) we have skipped the first meal

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

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Q:

Read the passage carefully and choose the best answer to each question out of the four alternatives and click the button corresponding to it.

The first working steam­ powered vehicle was designed and most likely built by Ferdinand Verbies, a Flemish member of a Jesuit mission in China around 1672. It was a 65 cm long scale­ model toy for the Chinese Emperor, that was unable to carry a driver or a passenger. It is not known if Verbiest's model was ever built. Nicolas- Joseph Cugnot is widely credited with building the first full­ scale, self ­propelled mechanical vehicle or automobile in about 1769; he also created a steam­ powered tricycle. He constructed two steam tractors for the French Army, one of which is preserved in the French National Conservatory of Arts and Crafts. His inventions were however handicapped by problems of water supply and maintaining steam pressure. In 1801, Richard Trevithick built and demonstrated his Puffing Devil road locomotive, believed by many to be the first demonstration of a steam ­powered road vehicle. It was unable to maintain sufficient steam pressure for long periods. Sentiment against steam ­powered road vehicles led to the Locomotive Acts of 1865. In 1807 Nicephore Niepce and his brother Claude probably created the world's first internal combustion engine which they called Pyreolophore.

Cugnot built steam tractors for:

A) The Chinese Emperor B) The French Army
C) The Jesuit mission D) The French Conservatory
 
Answer & Explanation Answer: B) The French Army

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Q:

In the following questions, one part of the sentence may have an error. Find out which part of the sentence has an error and click the button corresponding to it. If the sentence is free from error, click the "No error" option.

Variety (A)/ is (B)/ spice of life (C)/ No Error (D)

A) A B) B
C) C D) D
 
Answer & Explanation Answer: C) C

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Q:

Which doctor performs colonoscopy?

A) Pulmonologist B) Gynaecologist
C) Gastroenterologist D) Dermatologist
 
Answer & Explanation Answer: C) Gastroenterologist

Explanation:

The doctor who has the full knowledge and performs colonoscopy is Gastroenterologist.

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Filed Under: General Awareness
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