Questions

Colored aqueous solutions are a characteristic of transition compounds.

The only transition compound in the above choices is CrCl3.

Cr is a transition element.

Here the given compound is MgSO4.

In the given compound, Sulphur (S) and Oxygen (O) are two non metals and Magnesium (Mg) is a metal.

In this compound, Sulphur and Oxygen reacts to form covalent bond and the metal Magnesium reacts with both non metals Sulphur and Oxygen to form ionic bonds.

Hence, in the given compound MgSO4 there are both covalent and ionic bonds.

Product formation : It can be defined as putting different products and services together to form a product for the satisfaction of customer. For e.g. Hospitality is a product formation which is not made from a single item. 

Service brigade : Team of staffs involved in providing service

The Moment of Truth: It is the actual time when customer interacts with service staff. It is the moment of contact when no management has control. It is the motivation, skill, tools of the service and expectation, behavior, expectation of the customer determines the quality of the service.

Six sigma is a data-driven technique and way for eliminating defects in any progress from product to service and from manufacturing to transactional.