Questions

Indian Grandmaster Viswananthan Anand (48 year) has won the World Rapid Chess Championship 2017 in Riyadh, Saudi Arabia. He remained unbeaten throughout the tournament and bags the top position on a tie-break after three-way tie with Vladimir Fedoseev.Note: World Rapid Chess Championship is a tournament to determine the World Champion in Chess played under rapid time controls.

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.