Questions

CBA – Collective Bargaining Agreement is the result of collective bargaining procedure. 

These agreements can be in one of the two forms: 

i.) Procedural agreement

ii.) Substantive agreement

Procedural agreements – They usually deal with the relationship between employees and employers to resolve individual and group issues. These are usually filed in the company’s rule book. 

Substantive agreements – This kind of an agreement deals with specific issues like basic pay, leave policy, bonus payment etc.

The commercialization of agriculture means that the agricultural crops and goods are produced by the peasants for sale in the market and not for their own consumption.

Commercialisation of agriculture is a phenomenon where agriculture is governed by commercial consideration i.e. certain specialised crops began to be grown not for consumption in village but for sale in national and even in international market.

Commercialization of agriculture in India began during the British rule.

In vulcanization, cruder rubber is heated with 3% sulphur at about for 1200C for 2-3 hours.

Vulcanised rubber is a vastly improved product.

Inbound customer service agents handle incoming calls from customers for:

- Requests for help

- Inquiries or requests for information

- Placing orders, in product purchases

- Applications for services

- Filing complaints

Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

The Answer is 46.

Logic ::

First number on the right hand side is the second number in the left side of equation ( and ) second number on the right side is the sum of two numbers on the left side of the equation.

Hence, 2 + 4 = 4(2+4) = 46.