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Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

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Subject: Call Center

2 2449
Q:

Which among the following countries is not the member of UNO?

A) North Korea B) Vatican City
C) Vatinum D) Afganisthan
 
Answer & Explanation Answer: B) Vatican City

Explanation:

Vatican city is not the member of UNO

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Filed Under: World Organisations

0 2448
Q:

Sankranti is Yellu Balla in which state?

A) Gujarat B) Karnataka
C) Andhra Pradesh D) Tamil Nadu
 
Answer & Explanation Answer: B) Karnataka

Explanation:
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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

3 2448
Q:

Which molecule contains a nonpolar covalent bond?

A) Cl2 B) Br2
C) H2 D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:

In all the given options, molecules are containing nonpolar covalent bonds.

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Filed Under: Chemistry
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

2 2448
Q:

In which body cavities are the lungs located

A) Pelvic cavity B) Thoracic cavity
C) Abdominal cavity D) Body cavity
 
Answer & Explanation Answer: B) Thoracic cavity

Explanation:
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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

1 2448
Q:

Sudden decrease of birth rate would cause___________.

A) increase in per capita income B) increase in investment
C) increase in savings D) increase in loan requests
 
Answer & Explanation Answer: A) increase in per capita income

Explanation:
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Filed Under: Indian Economy
Exam Prep: Bank Exams

1 2447
Q:

What day would Yesterday be if Thursday was 4 days before the day after Tomorrow ?

Answer

Its FRIDAY.

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Subject: Logic Puzzles Exam Prep: Bank Exams

4 2447
Q:

Each degree of latitude is equals to

A) 112 kms B) 111 kms
C) 110 kms D) 101 kms
 
Answer & Explanation Answer: B) 111 kms

Explanation:

The each degree of latitude is equals to 111 kms approx (69 miles). As Earth is lightly ellipsoid in shape it changes at equator and poles from 110.5 kms to 111.7 kms respectively.

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Filed Under: Indian Geography
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

14 2446