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Q:

What is Product formation, Service brigade and The Moment of Truth?

Answer

Product formation : It can be defined as putting different products and services together to form a product for the satisfaction of customer. For e.g. Hospitality is a product formation which is not made from a single item. 


Service brigade : Team of staffs involved in providing service


The Moment of Truth: It is the actual time when customer interacts with service staff. It is the moment of contact when no management has control. It is the motivation, skill, tools of the service and expectation, behavior, expectation of the customer determines the quality of the service.

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Subject: Hospitality

7 7271
Q:

The question below consists of a set of labelled sentences. Out of the four options given, select the most logical order of the sentences to form a coherent paragraph.

 

The smoke rises and


A-chokes my apartment


B-gets trapped in the


C-tree-tops and

 

A) BAC B) ACB
C) BCA D) ABC
 
Answer & Explanation Answer: C) BCA

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

56 7270
Q:

Which of the following soils is suitable for cotton production

A) Kankar B) Regur
C) Bhangar D) Khadar
 
Answer & Explanation Answer: B) Regur

Explanation:
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Filed Under: Indian Geography

8 7270
Q:

A person is sitting in a moving train and is facing the engine. He tosses up a coin and the cion fals behind him. It can be concluded that the train is moving:

A) forward and loosing speed B) forward and gaining speed
C) forward and uniform speed D) backward with uniform speed
 
Answer & Explanation Answer: B) forward and gaining speed

Explanation:
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Filed Under: Physics

10 7266
Q:

Which of the following dances is a solo dance?

A) Yakshagana B) Ottan Thullal
C) Bharathanatyam D) Kuchipudi
 
Answer & Explanation Answer: B) Ottan Thullal

Explanation:
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Filed Under: Quantitative Aptitude - Arithmetic Ability

6 7266
Q:

In which of the following wars, the French were completely defeated by the English?

A) Battle of Wandiwash B) Battle of Buxar
C) Battle of Plassey D) Battle of Adyar
 
Answer & Explanation Answer: A) Battle of Wandiwash

Explanation:
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Filed Under: General Awareness

17 7264
Q:

That which cannot be conquered -

A) Reticent B) Insolvent
C) Venial D) Invincible
 
Answer & Explanation Answer: D) Invincible

Explanation:

That which cannot be conquered is called as Invincible.

One who speaks less is called as Reticent.

A pardonable offence is called as Venial.

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Filed Under: English
Exam Prep: AIEEE , Bank Exams , CAT , GATE , GRE
Job Role: Analyst , Bank Clerk , Bank PO

2 7259
Q:

Water pollution of a river is measured by_______

A) Amount of chlorine dissolve in water B) Amount of Ozone dissolve in water
C) Amount of nitrogen dissolve in water D) Amount of oxygen dissolve in water
 
Answer & Explanation Answer: D) Amount of oxygen dissolve in water

Explanation:
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Filed Under: Biology

13 7255