Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

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Subject: Call Center

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Q:

'Khazanah' is the state-owned investment holding arm of which country?

A) Singapore B) Japan
C) Mauritius D) Malaysia
 
Answer & Explanation Answer: D) Malaysia

Explanation:
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Filed Under: Business Awareness

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Q:

The Indian-Australian mathematician who is one of four winners of mathematics prestigious Fields medal, known as the Nobel Prize for math was

A) Akshay Venkatesh B) Manoj prabhakar
C) N.K Surna D) None of the above
 
Answer & Explanation Answer: A) Akshay Venkatesh

Explanation:

Akshay Venkatesh, a renowned Indian-Australian mathematician, is one of four winners of mathematics’ prestigious Fields medal, known as the Nobel prize for math. New Delhi-born Venkatesh, 36, who is currently teaching at Stanford University, has won the Fields Medal for his profound contributions to an exceptionally broad range of subjects in mathematics.

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Filed Under: Honours and Awards
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Q:

Which of the following atoms has the largest radius?

A) Br B) K
C) Na D) Cl
 
Answer & Explanation Answer: B) K

Explanation:

For neutral atoms, the periodic trends in atomic size can be described like this

Atomic size decreases when going from left to right across a period,
Atomic size increases when going from top to bottom down a group.

 

Let's use these trends to try and figure out which atom would have the largest radius.

If you look at elements that are located in the same group, potassium will have a larger atomic radius when compared with sodium. Likewise, bromine will have a larger atomic radius when compared with chlorine.

Now focus on potassium and bromine. Since potassium is located at the start of period 3, and bromine at the end of the same period, potassium will have a larger atomic radius than bromine, and thus the largest atomic radius of the four given atoms.

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Filed Under: Chemistry
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Q:

All enzymes are proteins.

A) TRUE B) FALSE
Answer & Explanation Answer: A) TRUE

Explanation:

All enzymes are proteins but all proteins are not enzymes since, enzymes are subset of proteins.

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Subject: Biology
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Q:

Select the synonym of
troll

A) spruce B) suave
C) gnome D) dapper
 
Answer & Explanation Answer: C) gnome

Explanation:
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Filed Under: English
Exam Prep: Bank Exams , CAT

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Q:

Shillong is a hill station in northeast India and is capital of which state?

A) Sikkim B) Manipur
C) Tripura D) Meghalaya
 
Answer & Explanation Answer: D) Meghalaya

Explanation:

Shillong is the capital city of Meghalaya state in India. It is well known tourist place as a hill station in northeast India which attracts tourists all over the world.

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Filed Under: Indian Geography
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Q:

The Mesoamerican leader Pakal, The great was

A) the king of a Maya city-state. B) the ruler of a Zapotec state.
C) the emperor of the Aztec people. D) the head of the Inca religion.
 
Answer & Explanation Answer: A) the king of a Maya city-state.

Explanation:

The Mesoamerican leader Pakal, The great was the king of a Maya city-state in the history.

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Filed Under: Famous Personalities
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