Q:

The Information Security Policy should be available to which groups of people?

A) Senior business managers and all IT staff	B) Information Security Management staff only
C) All customers, users and IT staff	D) Senior business managers, IT executives and the Security Manager

Answer & Explanation Answer: C) All customers, users and IT staff

Explanation:

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Filed Under: ITIL Certification

2 8051

Q:

When analyzing an outcome for creation of value for customers, what attributes of the service should be considered?

A) Objectives, Metric, Desired outcome	B) People, Products, Technology
C) Business Objectives, IT objectives, Process metrics	D) Desired outcome, Supplier metrics, IT objectives

Answer & Explanation Answer: C) Business Objectives, IT objectives, Process metrics

Explanation:

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Filed Under: ITIL Certification

0 8049

Q:

Which political party used to have swastik symbol ?

A) Communist Party of Chaina	B) Republican Party, USA
C) National Socialist Party, Germany	D) Liberal Democratic Party of Japan

Answer & Explanation Answer: C) National Socialist Party, Germany

Explanation:

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Filed Under: World History

16 8048

Q:

Curdling of milk is an example of

A) Inversion	B) Denaturation
C) Hydrolysis	D) Coagulation

Answer & Explanation Answer: D) Coagulation

Explanation:

Coagulation :: The action or process of a liquid, especially blood, changing to a solid or semi-solid state.

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Filed Under: Chemistry
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

13 8046

Q:

What is the difference between inbound process and outbound process?

Answer

Inbound customer service agents handle incoming calls from customers for:

- Requests for help

- Inquiries or requests for information

- Placing orders, in product purchases

- Applications for services

- Filing complaints

Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

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Subject: Call Center

8 8041

Q:

Who are the primary users of SCM systems?

A) Accounting, finance, logistics, and production	B) Customers, resellers, partners, suppliers, and distributors
C) Sales, marketing, customer service	D) All of the above

Answer & Explanation Answer: B) Customers, resellers, partners, suppliers, and distributors

Explanation:

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Filed Under: Computer
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

5 8037

Q:

The famous Dilwara Temples are situated in

A) Rajasthan	B) Uttar Pradesh
C) Maharashtra	D) Madhya Pradesh

Answer & Explanation Answer: A) Rajasthan

Explanation:

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Filed Under: Famous Places

23 8036

Q:

The religious text of the Jews is named as

A) The Analectus	B) Torah
C) Tripatika	D) Zend Avesta

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