Questions

Q:

What is the difference between inbound process and outbound process?

Answer

Inbound customer service agents handle incoming calls from customers for:


- Requests for help


- Inquiries or requests for information


- Placing orders, in product purchases


- Applications for services


- Filing complaints


Outbound customer service agents make calls to random potential customers to sell a service or product. These agents can also be called as telemarketing executives.

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Subject: Call Center

8 6834
Q:

Which is the first country in the world to use drones for national mail service?

A) Russia B) France
C) Sweden D) China
 
Answer & Explanation Answer: B) France

Explanation:

France became the first country in the world to use drones for national mail service.

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Filed Under: General Awareness
Exam Prep: Bank Exams
Job Role: Bank Clerk

33 6833
Q:

The Gandhi Sagar Dam is built on which river in Madhya Pradesh?

A) Tapti B) Chambal
C) Narmada D) None
 
Answer & Explanation Answer: B) Chambal

Explanation:

The Gandhi Sagar Dam is built on Chambal river and is located in the Mandsaur & Neemuch district of Madhya Pradesh.

 

The dam’s reservoir area is the second-largest in India (after the Hirakud Reservoir), and attracts a large number of migratory and non-migratory birds throughout the year.

 

It is a masonry gravity dam, standing 62.17 metres (204.0 ft) high.

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Filed Under: Indian Geography
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

10 6831
Q:

Prithvi spent Rs.89,745 on his college fees, Rs 51,291 on Personality Development Classes, and the remaining 27% of the total amount he had as cash with him. What was the total amount?

A) Rs.1,85,400 B) Rs.1,89,600
C) Rs.1,91,800 D) Rs.1,93,200
 
Answer & Explanation Answer: D) Rs.1,93,200

Explanation:
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19 6829
Q:

...... this is the act of copying or downloading a program from a network and making multiple copies of it

A) Network piracy B) Plagiarism
C) Software piracy D) Site-Licency piracy
 
Answer & Explanation Answer: C) Software piracy

Explanation:
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Filed Under: Computer

19 6827
Q:

A stone floor feels cold to the bare feet but a carpet on the same floor feels warm. This is because 

A) the floor and carpet are at different temperatures B) the stone conveys the heat away from the feet more rapidly than the carpet
C) the carpet is a better conductor of heat than the stone D) the human body maintains a constant temperature
 
Answer & Explanation Answer: B) the stone conveys the heat away from the feet more rapidly than the carpet

Explanation:

Both the floor and the carpet have the same temperature as both are exposed to the same atmosphere. But the former conducts away the heat from the feet better than the carpet as the latter is a non-conductor. So the feet losing more heat, the floor appears cooler to the feet.

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Filed Under: Physics

6 6819
Q:

Malabar is covered by which types of vegetation

A) Mountain forest B) Thorn
C) Tropical deciduous D) Tropical evergreen
 
Answer & Explanation Answer: D) Tropical evergreen

Explanation:
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Filed Under: Indian Geography

13 6818
Q:

Which day was declared as the 'Direct Action Day' by the Muslim League ?

A) 3rd September 1946 B) 16th August 1946
C) 16th may 1946 D) 4th December 1946
 
Answer & Explanation Answer: B) 16th August 1946

Explanation:
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Filed Under: General Awareness

19 6814