Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

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Subject: Call Center

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Q:

When backed by buying, power wants become

A) demands B) physical needs
C) exchanges D) social needs
 
Answer & Explanation Answer: A) demands

Explanation:

When backed by buying, power wants become demands. 

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Filed Under: Marketing and Sales
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

You can have me but cannot hold me; Gain me and quickly lose me. If treated with care I can be great, And if betrayed I will break.

What am I?

Answer

TRUST.

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Subject: Word Puzzles Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

18 h on a g c?

Answer

The given letter equation 18 h on a g represents that 18 holes on a golf course.

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Subject: Word Puzzles Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Cyclones are called as hurricanes in 

A) Bangladesh B) China
C) Gulf of Mexico and Carribean Sea D) Japan
 
Answer & Explanation Answer: C) Gulf of Mexico and Carribean Sea

Explanation:

Tropical cyclones are also known as 'typhoons' in china, and Willy Willies in Australia.

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Filed Under: World Geography

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Q:

What carries Blood back to the Heart?

A) Veins B) Arteries
C) Both A & B D) None
 
Answer & Explanation Answer: A) Veins

Explanation:

Veins carries Blood back from the body parts to the Heart.

 

We know that The circulatory system of our body is a loop. The Heart is the pump, the arteries and their smaller branches (arterioles) carry oxygen rich blood all through your body and the veins and their smaller branches (venules) carry oxygen depleted blood and waste products back.

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Filed Under: Biology
Exam Prep: Bank Exams , AIEEE
Job Role: Bank PO , Bank Clerk , Analyst

3 2587
Q:

Which systems comprise the nervous system?

A) Central nervous system B) Peripheral nervous system
C) Both A & B D) None of the above
 
Answer & Explanation Answer: C) Both A & B

Explanation:

The nervous system of the human brain consists of the central nervous system which has brain and the spinal cord and the peripheral nervous system which has perpheral, cranary, spinal nerves.

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

5 2587
Q:

The official currency of United Kingdom -

A) Pound Sterling B) Renminbi
C) Euro D) Dollar
 
Answer & Explanation Answer: A) Pound Sterling

Explanation:

Pound Sterling is the official currency of United Kingdom.

 

-> Renminbi is the currency of China.

-> Euro is the currency of 19 countries like Spain, Austria, Finland, Italy, Germany, Greece, Belgium, etc...

-> Dollar is the currency of United States.

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT , GATE
Job Role: Analyst , Bank Clerk , Bank PO

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