Questions

Q:

What is a call center?What are the different types of call centers?

Answer

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing


There are mainly two types of call centers :


a) Inbound call centers – Inbound call centers are those which receive support or service calls from customers usually on a toll free number. For e.g. when you call up a bank to check the status of your request for credit card, it is an inbound call.


b) Outbound call centers – Outbound call centers are those in which the call center executives make calls to the customers. These calls are usually made to generate the leads or sales. For e.g. when you receive a call from a bank offering you a personal loan, it is an outbound call. 

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Subject: Call Center

0 1893
Q:

The mountain range which divides the North and the South India is

A) Himalayas B) Western ghats
C) Vindhyas D) Satpura
 
Answer & Explanation Answer: C) Vindhyas

Explanation:
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Filed Under: Indian Geography
Exam Prep: Bank Exams

1 1893
Q:

In the following question, the sentence given with blank to be filled in with an appropriate word. Select the correct alternative out of the fourand indicate it by selecting the appropriate option

She must ______ a great time at her birthday party.

A) be having B) has
C) be had D) is having
 
Answer & Explanation Answer: A) be having

Explanation:
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Filed Under: English
Exam Prep: CAT , GRE , TOEFL
Job Role: Bank Clerk , Bank PO

0 1893
Q:

He has the irritating habit of playing his own trumpet all the time.

A) blowing his own trumpet B) pumping his own trumpet
C) bringing up his own trumpet D) No improvement
 
Answer & Explanation Answer: A) blowing his own trumpet

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

0 1893
Q:

Before independence,Zimbabwe was a colony of ________

Answer

Britain

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Subject: World History

2 1892
Q:

Tempera paint is often used to create

A) Clay vessels B) Sharp lines and details
C) Both A & B D) None of the above
 
Answer & Explanation Answer: B) Sharp lines and details

Explanation:

Tempera paint is often used to create Sharp lines and details. This paint is popular in schools and can be used for finger painting.

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

0 1892
Q:

In 2015, which of the following banks was the first bank to tie up with Indian Railways to sell rail tickets through their website?

A) ICICI Bank B) SBI
C) Axis Bank D) HDFC Bank
 
Answer & Explanation Answer: A) ICICI Bank

Explanation:
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Filed Under: General Awareness

0 1892
Q:

The question below consists of a set of labelled sentences. Out of the four options given, select the most logical order of the sentences to form a coherent paragraph.
P: The recent reduction in interest rates in the US and the injection of liquidity have resulted in investors seeking new avenues such as commodity markets, in view
of the turbulence in financial markets and the low returns in treasuries.
Q: The relatively easy liquidity and low interest rates, by themselves, make holding of inventories attractive and thus induce volatility in commodity markets.
R: The financialisation of commodity trade and current extraordinary conditions in global financial markets could have influenced the spurt in prices.
S: The weakening of the US dollar is also advanced as a reason for the recent volatility in commodity markets, including food items.

A) PRQS B) SPQR
C) QSPR D) RPQS
 
Answer & Explanation Answer: D) RPQS

Explanation:
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Filed Under: English
Exam Prep: Bank Exams

0 1892