Questions

Q:

What procedure you will follow when taking a customer’s call?

Answer

Answer this question around the following steps :


1. Greet customer.


2. Tell your name to the customer.


3. Ask customer how you can be of any assistance to him/her.


4. Listen carefully and patiently to the customers query or requirement.


5. Provide the customer with the best solution or assistance without making him/her wait for long.


6. Inquire if customer is satisfied with the assistance or help provided.


7. Ask the customer if he needs any further assistance.

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Subject: Call Center

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Q:

What is the purpose of the preamble?

Answer

The purpose of the Preamble is to clarify


1. who has made the Constitution,

2. what is the ultimate sanction behind it,

3. what are its goals and objectives,

4. what is its source (and)


5. what is the nature of the polity which is sought to be established by the Constitution.

Actually, the preamble is the opening statement to the United States Constitution.


 


The words in the Preamble ::


 'We the people of India, in our Constituent Assembly, do hereby adopt, enact and give to ourselves this Constitution'.

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Subject: Indian Politics Exam Prep: CAT , Bank Exams
Job Role: Bank PO , Bank Clerk , Analyst

7 2637
Q:

Sankranti is Yellu Balla in which state?

A) Gujarat B) Karnataka
C) Andhra Pradesh D) Tamil Nadu
 
Answer & Explanation Answer: B) Karnataka

Explanation:
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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

3 2636
Q:

Trishna gas project, which is in news recently, is located in which state?

A) Tripura B) Maharashtra
C) Madhya Pradesh D) Uttar Pradesh
 
Answer & Explanation Answer: A) Tripura

Explanation:
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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

1 2636
Q:

The credit of inventing the television goes to

A) Philo Farnsworth B) John Logie Baird
C) Charles Francis Jenkins D) None of the above
 
Answer & Explanation Answer: A) Philo Farnsworth

Explanation:

The credit of inventing the television goes to Philo Farnsworth. Electronic television was first successfully demonstrated in San Francisco on Sept. 7, 1927.

 

The_credit_of_inventing_the_television_goes_to1549279715.jpg image

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Filed Under: Inventions
Exam Prep: CAT , Bank Exams , AIEEE
Job Role: Bank PO , Bank Clerk , Analyst

0 2635
Q:

Improve the bracketed part of the sentence.
I (have done) my exercises when keshav came to see me.

A) had done B) done
C) doing D) No improvement
 
Answer & Explanation Answer: A) had done

Explanation:
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Filed Under: English

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Q:

Type 1 diabetes is more common than type 2 ?

A) TRUE B) FALSE
Answer & Explanation Answer: B) FALSE

Explanation:

Type 2 diabetes is the most common form of diabetes.


 



  • If you have type 1 diabetes your body does not release insulin.


 



  • If you have type 2 diabetes your body does not use insulin properly.

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Subject: Biology
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

2 2635
Q:

Which of the following tools is used to create subscription sets and add subscription?set members to subscription sets?

A) Journal B) License Center
C) Replication Center D) Development Center
 
Answer & Explanation Answer: C) Replication Center

Explanation:
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Filed Under: IBM Certification

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