Questions

Q:

Magnesium (Mg) + Oxygen (O2) = ?

A) Mg2O B) MgO4
C) O2Mg D) MgO
 
Answer & Explanation Answer: D) MgO

Explanation:
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Filed Under: Chemistry
Exam Prep: Bank Exams

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Q:

What would be the most important service skill that you would need to have in your day to day business?

Answer



1.Patience:If you deal with clients on a daily basis, be certain to stay patient when they come to you confused and frustrated, but also be clear to take the time to truly find out what they need — they'd rather get good service than be rushed out the door!


2. Attentiveness: The capacity to surely listen to customers is so crucial for presenting extremely good service for a number of reasons.


3.Communication Skills: When it comes to crucial points that you want to relay clearly to customers, keep it easy and leave not anything to doubt.


4.Knowledge of the Product: Not knowing your product from front-to-back, you might not know how to solve customer issues when they run into problems.


5.Willingness to Learn: Those who don't show to enhance skills what they do, whether it's helping customers, marketing businesses, or building products, will get left behind by the people willing to put money into their skills.


6.Ability to Use "Positive Language":


    Without positive language: "I cannot get you that product until next month; it is back-ordered and unavailable presently."


    With positive language: "That brand will be available coming month. I can place the order for you immediately and make sure that it is posted to you as soon as it reaches our war


 


 

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Q:

What is a call center?What are the different types of call centers?

Answer

A center equipped to handle a large volume of telephone calls. These calls could be the calls coming in from customers for service or support or these could be the calls that call center executives make to the customers for marketing


There are mainly two types of call centers :


a) Inbound call centers – Inbound call centers are those which receive support or service calls from customers usually on a toll free number. For e.g. when you call up a bank to check the status of your request for credit card, it is an inbound call.


b) Outbound call centers – Outbound call centers are those in which the call center executives make calls to the customers. These calls are usually made to generate the leads or sales. For e.g. when you receive a call from a bank offering you a personal loan, it is an outbound call. 

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Subject: Call Center

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Q:

Which group of animals are exclusively free living marine animals?

A) Arthropoda B) Echinodermata
C) Mollusca D) Nematoda
 
Answer & Explanation Answer: B) Echinodermata

Explanation:
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Filed Under: Animals and Birds
Exam Prep: Bank Exams

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Q:

Skin is an example of what type of tissue?

A) epithelial B) connective
C) nervous D) All of the above
 
Answer & Explanation Answer: A) epithelial

Explanation:

Epithelial tissue is made of layers of cells that cover the surfaces of the body that come into contact with the exterior world, line internal cavities, and form glands.

 

The four types of tissue in the body are epithelial, connective, muscle, and nervous. 

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Which state became 1st to launch a pan-India single emergency no. 112?

A) Haryana B) Himachal Pradesh
C) Madhya Pradesh D) Uttar Pradesh
 
Answer & Explanation Answer: B) Himachal Pradesh

Explanation:

Himachal Pradesh state became 1st to launch a pan-India single emergency no. 112 where all kinds of immediate help can be sought in urgent matters.

 

Under this project, an Emergency Response Centre (ERC) has been established in Shimla along with 12 district command centres (DCCs), covering the entire state. The ERC has been integrated with police (100), fire (101), health (108) and women (1090) helpline numbers to provide emergency services through the emergency number '112'.

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

1 1843
Q:

Which lists the correct order of evolutionary history?

A) jellyfish, reptiles, mammals B) mammals, crabs, reptiles
C) reptiles, jellyfish, mammals D) crabs, mammals, reptiles
 
Answer & Explanation Answer: A) jellyfish, reptiles, mammals

Explanation:

The correct order of evolutionary history from the above given options is jellyfish, reptiles, mammals.

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

3 1841
Q:

The renal medulla is composed of tissue called

A) Renal Sinus B) Renal Pyramids
C) Vasa Recta D) Renal Pelvis
 
Answer & Explanation Answer: B) Renal Pyramids

Explanation:

The renal medulla is composed of tissue called Renal Pyramids.

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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