Questions

Q:

What will be your response if the customer who calls on the other side of the phone is angry?

Answer

This question focuses to check your ability to handle situations. Do not answer this question with anything that states retaliation. Talk about handling the situation with patience and relaxed mind set. You can answer it as “ If the customer on the other side of the phone line is angry i will first try calming him and ask him his/her problem. After that I will try sufficing the best solution keeping in mind his problem. In this sector customer satisfaction is very important and thus it will be my primary goal.

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Subject: Call Center

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Q:

Which 6 banking entities of India became history on 1 April 2017 as they were merged with State Bank of India ?

Answer

Five associate banks of SBI – State Bank of Bikaner and Jaipur (SBBJ), State Bank of Hyderabad (SBH), State Bank of Mysore (SBM), State Bank of Patiala (SBP) and State Bank of Travancore (SBT), besides Bharatiya Mahila Bank (BMB) became part of the State Bank of India (SBI) on 1 April 2017. This merger catapulted SBI to among the top 50 banks in the world.


– With this six-way mega merger, the merged entity (SBI) will have a deposit base of more than Rs. 26 lakh crore and advances level of Rs. 18.50 lakh crore. It will have a total customer base of 37 crore with a branch network of around 24,000 and nearly 59,000 ATMs across the country.


– The government had in February 2017 approved the merger of these five associate banks with SBI. Later in March 2017, the Cabinet approved merger of BMB as well.


– SBI first merged State Bank of Saurashtra with itself in 2008. Two years later, State Bank of Indore was merged with it.

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Subject: General Awareness Exam Prep: Bank Exams , CAT
Job Role: Bank Clerk , Bank PO

3 2241
Q:

Who is the current speaker of Lok Sabha?

A) M. Venkaiah Naidu B) Sumitra Mahajan
C) Pocharam Srinivas Reddy D) Madhusudanachari
 
Answer & Explanation Answer: B) Sumitra Mahajan

Explanation:

Sumitra Mahajan is the current speaker of Lok Sabha.

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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT

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Q:

The fish that can taste with its whole body?

A) Tropical cockroach B) Arctic tern
C) Catfish D) Koala
 
Answer & Explanation Answer: C) Catfish

Explanation:
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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

3 2241
Q:

The common name of sodium bicarbonate is _____.

A) baking soda B) borax
C) bleach D) epsom salt
 
Answer & Explanation Answer: A) baking soda

Explanation:
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Filed Under: Chemistry
Exam Prep: Bank Exams

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Q:

A person who does not believe in any religion

A) Atheist B) Rationalist
C) Pagan D) Philatelist
 
Answer & Explanation Answer: A) Atheist

Explanation:

A person who does not believe in any religion or god is called as Atheist.

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Filed Under: English
Exam Prep: AIEEE , Bank Exams , GRE , TOEFL
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Demography is the scientific study of

A) Growth of population B) The well being of populations
C) Birth and death of population D) All of the above
 
Answer & Explanation Answer: D) All of the above

Explanation:

Demography is the scientific study of Birth and death, The well being and the Growth of population. In brief, it is the study of human populations based on their size, composition and distribution across space – and the process through which populations change.

Demography_is_the_scientific_study_of1554269267.jpg image

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

Which Indian sportsperson honoured with "Meethoileima" title?

A) P.V. Sindhu B) Mary Kom
C) Saina Nehwal D) Sania Mirza
 
Answer & Explanation Answer: B) Mary Kom

Explanation:

Six-times World Women Boxing Champion and Olympic medalist, MC Mary Kom has been conferred with the title of "Meethoileima" by the government of Manipur.

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Filed Under: Sports
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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