Questions

Q:

What will be your response if the customer who calls on the other side of the phone is angry?

Answer

This question focuses to check your ability to handle situations. Do not answer this question with anything that states retaliation. Talk about handling the situation with patience and relaxed mind set. You can answer it as “ If the customer on the other side of the phone line is angry i will first try calming him and ask him his/her problem. After that I will try sufficing the best solution keeping in mind his problem. In this sector customer satisfaction is very important and thus it will be my primary goal.

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Subject: Call Center

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Q:

When the employer receives an OSHA citation, it must be

A) Posted for 3 days or until the violation is fixed. B) Signed and returned to OSHA.
C) Copied and mailed to each worker. D) Contested and filed with the courts.
 
Answer & Explanation Answer: A) Posted for 3 days or until the violation is fixed.

Explanation:

OSHA's mission is to protect the safety and health of America's workers. When the employer receives an OSHA citation, it must be posted for 3 days or until the violation is fixed.

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Filed Under: World Organisations
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

In Britain the Grand Union Canal is running from 

A) Liverpool to Hull B) Cardiff to Birmingham
C) Glasgow to Edinburgh D) West Midlands to the London area
 
Answer & Explanation Answer: D) West Midlands to the London area

Explanation:

In Britain few of the Canals built during the early days of the Industrial Revolution are now playing an important role in the economy  of the country. Example, Grand Union Canal.

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Filed Under: World Geography

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Q:

A perfectly inelastic demand curve

A) Vertical with some steep B) Perfectly horizontal
C) Horizontal with some steep D) Perfectly vertical
 
Answer & Explanation Answer: D) Perfectly vertical

Explanation:

A perfectly inelastic demand curve is perfectly vertical either up or down in any way.

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Filed Under: Indian Economy
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

In which state president rule has been imposed in 2018 December?

A) Haryana B) Delhi
C) Telangana D) Jammu & Kashmir
 
Answer & Explanation Answer: D) Jammu & Kashmir

Explanation:
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Filed Under: General Awareness
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

1 2238
Q:

Which process removes carbon dioxide from the atmosphere?

A) Combustion B) Photosynthesis
C) Respiration D) All of the above
 
Answer & Explanation Answer: B) Photosynthesis

Explanation:

Photosynthesis process removes carbon dioxide from the atmosphere. Green plants remove carbon dioxide from the atmosphere by photosynthesis. 

The level of carbon dioxide in the atmosphere is maintained by several processes, including photosynthesis, respiration and combustion. 

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

CTRL + ] is used for

A) Re-do B) Right align text
C) Increase in font size D) Expand or collapse the ribbon
 
Answer & Explanation Answer: C) Increase in font size

Explanation:

CTRL + ] is a computer shortcut and is used for Increase in font size.

 

Shortcuts :

Re-do ---- Ctrl + Y

Right align text ---- Ctrl + R

Expand or collapse the ribbon ---- Ctrl + F1

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Filed Under: Computer
Exam Prep: AIEEE , Bank Exams , CAT , GATE , GRE
Job Role: Analyst , Bank Clerk , Bank PO , Database Administration , IT Trainer

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Q:

Which planet do most known extrasolar planets most resemble?

A) Neptune B) Venus
C) Jupiter D) Earth
 
Answer & Explanation Answer: B) Venus

Explanation:

Most known extrasolar planets most resemble to the planet Venus.

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Filed Under: General Science
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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