Questions

Q:

Promotions and promotion mix :

What is the difference between a marketing mix and a promotional mix?

Answer

A marketing mix and a promotional mix does have some differences, both being highly crucial for the success of a business. Marketing is very essential for the growth and continuity of business operations. It helps in creating new customers and retaining the existing ones to keep the business ongoing. Marketing focuses on all the elements of the marketing mix viz product, price, place and promotion while promotion focuses more on the customer- how to reach a product to its customers and how to sell it to them ultimately

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Q:

Which best describes genetic mutations?

A) Genetic mutations that cause diseases are always passed on to offspring. B) Some inherited genetic mutations can be good for the offspring.
C) Different genetic mutations cause few forms of cancer. D) Somatic mutations can be inherited from parents or acquired during life.
 
Answer & Explanation Answer: B) Some inherited genetic mutations can be good for the offspring.

Explanation:

Mutations are accidents in the copying of DNA. A genetic mutation is a random change in the DNA that is passed on further generations of cells and or organisms. 

 

Genetic mutations are accidental changes in the DNA in the germ cells or early in the formation of the embryo. These changes if they are in the germ cell will be passed on to other organisms formed by sexual reproduction or asexual reproduction. An example would be the golden delicious apple. A lost of genetic information due to a mutation resulted in a different color of fruit.

 

Genetic mutations that cause diseases are not always passed on to offspring. 

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Filed Under: Biology
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

The mapping of which of the following is most difficult

A) Mountains B) Plateau and Plains
C) Interior of the earth D) Oceans and their depth
 
Answer & Explanation Answer: C) Interior of the earth

Explanation:
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Filed Under: World Geography

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Q:

Name the IT firm which has created two tools My Business and Digital Unlocked for the small and medium businesses in India, that would help to create an online presence?

A) Google B) Facebook
C) Yahoo D) Microsoft
 
Answer & Explanation Answer: A) Google

Explanation:
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Filed Under: Business Awareness
Exam Prep: Bank Exams , CAT , GATE
Job Role: Bank Clerk , Bank PO

27 5369
Q:

SAARC was founded in

A) New Delhi B) Dhaka
C) Geneva D) Thimpu
 
Answer & Explanation Answer: B) Dhaka

Explanation:
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Filed Under: World Organisations

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Q:

Market regulation system was introduced by

A) Illtutmish B) Ala-ud-din Khilji
C) Ghias-ud-din D) Muhammad Bin-Tughlaq
 
Answer & Explanation Answer: B) Ala-ud-din Khilji

Explanation:

Market regulation system was introduced by Ala-ud-Din Khilji. He was the second and the most powerful ruler of the Khalji dynasty that ruled the Delhi Sultanate in the Indian subcontinent. 

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Filed Under: Indian History
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

5 5366
Q:

Badrinath is situated on the bank of river

A) Yamuna B) Alaknanda
C) Saraswathi D) Ganga
 
Answer & Explanation Answer: B) Alaknanda

Explanation:

The Alaknanda is a Himalayan river in the Indian state of Uttarakhand and one of the two headstreams of the Ganga. Badrinath is situated on the bank of river Alaknanda.

badrinath_is_situated_on_the_bank_of_river1550752745.JPG image

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Filed Under: Indian Geography
Exam Prep: AIEEE , Bank Exams , CAT
Job Role: Analyst , Bank Clerk , Bank PO

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Q:

What will you do when a customer is abusive/irritated?

Answer

When you work at a call center you will come across irritated, angry, and abusive customers, you can say you will do that following to handle them:


-  Listen to them and empathize with their situation


-  Apologize and take ownership of the problem and give a solution


-  Approach them and ask for a reason for their displeasure


-  If they insist on talking to your manager, get him on line ASAP


- Follow up after giving the solution and ask for feedback

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Subject: Call Center

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