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Q:

How would you go about greeting each customer who comes in the store? 

Answer:
Q:

How do you go about familiarizing yourself with the products you sell?

Answer

Retail products often change seasonally.  Can you quickly update yourself on all the new information so you can be prepared to sell the new inventory to customers as soon as it lands on the shelf


 

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Subject: Retail

0 1414
Q:

Describe a time where customer wasn’t happy and what did you do to change it?

Answer

There’s no doubt that working in retail you will encounter an unhappy, disgruntled, or difficult customer.  Learning to hold in your personal feelings, addressing empathy for customers, and representing the company well in order to keep customers coming back are all important skills recruiters will look for when assessing how you deal with uncomfortable situations.


 

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Subject: Retail

1 657
Q:

How will you make customers feel welcome in our store?

Answer

Countless potential customers in retail shops go unnoticed every day. It is often this attitude of indifference that leads people to shop at other places. Make sure that you have a candidate that will meet and greet your customers. Interviewees, let your personality shine here. Let your interviewer know that you are not afraid to introduce yourself to customers, and that you will not be hiding in the back restocking something.

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Subject: Retail

0 622
Q:

How do you get more retailers / customers for your business? What are the steps you would take?

Answer

Applicant should answer that being in a wholesale market, he/she would plan and direct advertising and promotional activities to attract more retailer suppliers. Promotional activities like posters, contests, coupons, give-away to create extra interest in the purchase of a product or services from customers or retailers.

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Subject: Retail

0 501
Q:

Have you had experience of locking up a shop and dealing with stock ordering?

Answer

These are a couple of examples of things that retail staff may be expected to get involved with, and they'll be keen to see how much additional training they might need to provide.

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Subject: Retail

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