Retail Questions

Q:

What did you enjoy most and least in your last retailing job?

Answer

i enjoy the most learning new things like staff management,motivation,management,smart working etc. i enjoy the least free timing during my job.

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Subject: Retail

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Q:

What previous experience do you have in retail?

Answer

They want to check that you are familiar with the demands that come with retail jobs. This is your chance to show off your experience. If you have worked with lots of companies, focus on those that are most similar to the company that you are applying.

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Subject: Retail

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Q:

Are you comfortable offering our charge account to customers?

Answer

A candidate should not be shy here. Someone who tells you that they are uncomfortable when being solicited for proprietary charges by other retailers will not be successful in your organization. If that is something that you as a candidate struggle with, make sure that you portray your desire to succeed. Tell the employer that it is something that you are gaining skills on, and would love the opportunity to perfect your script.

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Subject: Retail

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Q:

As a wholesaler what are the problems you would face in ensuring the commitment to your retail suppliers?

Answer

As a wholesaler, applicant should say that he/she would face production problem, growing consumption, not concentrating on important market segment, scale of operations not being proper, delivery to different stores and having some issues with suppliers and not a good relationship with suppliers. I would face these problems in reaching the target commitment to suppliers as a wholesaler.

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Subject: Retail

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Q:

What are the things that you need to check in a retail market, as a first line supervisor?

Answer

Applicant should answer that as a first line supervisor, he/she should directly supervise sales workers in a retail department. He/She would get involved in management functions such as purchasing, budgeting, accounting and ensure quality of supply apart from his/her regular supervisor work.

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Subject: Retail

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Q:

What experiences have you had in dealing with difficult customers?

Answer

The reputation of a company controls its profit margins. A bad reputation means fewer customers. If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine. Start generally but select one incident soon afterwards and describe the outcome of that. Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose. The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively.

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Subject: Retail

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Q:

As a Supervisor, how would you plan your financials for your budget?

Answer

Applicant should answer that as a supervisor he/she would analyze actual spend vs. forecast and plan future sales and retail storage. Provide sales adjustments/discounts reporting and analysis, which could be helpful in further analysis of the business. As a supervisor I would ensure, that I keep a track of all the finances and expenses incurred during the process of transportation, salaries and wages of drivers and other helpers in loading and unloading the goods and services. Maintain a ledger for the cost involved in storage and maintenance of goods and services.

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Subject: Retail

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